Subway

3.8
246 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Biddeford Subway® Restaurant at 52 Elm St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
52 Elm St, Biddeford, ME
04005, United States

Hours

Reviews

3.8
246 reviews
5 stars
116
4 stars
52
3 stars
34
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly service while others reported rude or rushed interactions.

Food Quality

Many customers expressed dissatisfaction with food quality, including issues with portion sizes and freshness, while others enjoyed their sandwiches.

Cleanliness

The cleanliness of the store received both positive and negative remarks, with some customers noting a clean environment and others mentioning dirty conditions.

Order Accuracy

Several reviews highlighted problems with order accuracy, including missing ingredients and incorrect sandwich preparations.

Pricing Concerns

Customers frequently commented on high prices and perceived poor value for money, especially in relation to portion sizes and quality.
  • DF
    Derek Fowler
    Nov 2, 2025
    1.0
    No meat on sub. More nasty sub roll. Put wrong bread. No provolone cheese. The food line was dirty. Steak taste off. Very gross staff not friendly . Poor attitude. Say hi there where rude. Place was dirty. Table stinkey. Not recommended this sub way need to be closed down.
  • II
    Isaiah
    Oct 21, 2025
    1.0
    Go somewhere else Back story, 5 years ago there was a sandwich called the turkey Italiano, which is a bmt but with turkey instead of ham. Taken off the menu, probably because it is less for employees to memorize and you can just substituted what you want. So I always order a bmt swap ham for turkey. Guy said he wouldn’t do it! He said he would have to charge me $17! That’s right, 50% increase in price to swap ham for turkey. I don’t know if you’ve been in a grocery store, but turkey is cheaper than ham! This is the only good sandwich your store has, but I am not paying 1.5x the price for a cheaper meat. I know you can do it, this is the only thing I order from subway. Subway has definitely lost their touch. And the customer service shows. 😢
  • AS
    agostino samson
    Oct 21, 2025
    5.0
    Good eating 😋
  • MP
    Maria P.
    Oct 2, 2025
    5.0
    Very clean, efficient and friendly store. The owner took my order and was very patient with as I continued to review the menu. I was in and out in less than 10 minutes. The sandwiches were fresh and tasty. You can always rely on Subway for a great sandwich.
  • SA
    Samira Alfonso
    Sep 18, 2025
    1.0
    I visited Subway around 2 PM and had to wait because it seemed like there was only one employee handling both online and in-store orders. I waited patiently, which wasn’t a problem. However, when it was my turn to order, the employee’s customer service was very poor. He rushed me and didn’t allow me to fully explain what I wanted. As a result, I didn’t get the exact order I wanted but paid anyway. When I went to pay, he didn’t give me my receipt and instead crumpled it up. This experience was disappointing and could be improved with better customer service and attention.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 52 Elm St in Biddeford?

Subway at 52 Elm St is open every day from 8:30 AM to 9:30 PM. On certain holidays like November 27 and December 25, it is closed, and on December 24 it closes early at 8:00 PM.

Does Subway at 52 Elm St offer delivery or curbside pickup services?

Yes, this Subway location offers both curbside pickup and delivery services for customer convenience.