Location.com logo
Brand Certified

McDonald's

3.1
(1220 reviews)
Get DirectionsOrderDeliveryMenuCallWebsite

Business Details

388 Elm St, Biddeford, ME
04005, United States
(207) 282-4650
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
388 Elm St, Biddeford, ME
04005, United States

Hours

Reviews

3.1
1,220 reviews
5 stars
304
4 stars
225
3 stars
253
2 stars
143
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a generally negative perception of service.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality compared to their expectations.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, contributing to an overall negative experience.

Pricing Concerns

Customers frequently commented on high prices relative to other locations, with some feeling that the value did not match the quality of food and service.
  • SS
    S Santo******
    Feb 23, 2026
    1.0
    Never molds...
  • EN
    Edward Noonan
    Jan 18, 2026
    4.0
    Good service clean
  • SK
    Stephen Kerner
    Jan 9, 2026
    3.0
    The food is the same, the service sucks, and the cost is completely out of line!
  • DO
    doreen onkalo
    Jan 6, 2026
    1.0
    When thru drive thru order cheese burger happy meal no pickles on onion got home no hamburger just pickles and cheese
  • ER
    Emmalee Rose
    Dec 18, 2025
    1.0
    I understand the restaurant industry, I understand we’re low staffed. That being said, I came in for an order with another individual to get a meal to go as the drive thru was mostly full. In the lobby was people, and nobody ever came to the register. So im forced to use the screen inside to order. I ordered. I waited… and waited. I watched the drive thru get orders, and more, and more. I watched the line fill and the line leave. I watched everyone else (DD mostly, two online pre orders) get their food after waiting a long time. Before I knew it, I had waited 40 minutes after ordering to receive my food. It was the worst experience I’ve ever had at McDonald’s. I am now scarred from going back because all I can think of is 40 minutes for French fries…. All I can think of is standing for 40 minutes for my food while never being addressed.
Read more reviews on Google

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
+100
Others