Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,207 reviews
5 stars
302
4 stars
224
3 stars
251
2 stars
143
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Food Temperature
Customers frequently received cold or poorly prepared food, which diminished their overall satisfaction.
Management Issues
Complaints about management's attitude and handling of customer concerns were prevalent, indicating a lack of effective leadership.
- XGX-bit GamingNov 15, 20253.0It's a good McDonald's
- JSJen SmallNov 15, 20255.0McDs fountain coke zero is the best. That is all. 🥤☺️
- TDTrisha DoreOct 24, 20251.0They ignore you at the counter couldn’t order food before work.. then went back couple days later ordered my food took 2 seconds to get it it was old cold cheese wasn’t even melted! If you didn’t like your job get a new one!
- CKCharlotte KingOct 18, 20251.0Writing this review from the “reserved drive thru spot.” Don’t come here, it’ll probably be less time to drive the ten minutes to Saco than to wait in the line for twenty minutes, just for them to tell you to go park and wait some more. I placed a mobile order before coming and still had to wait 25 minutes. Ridiculous.
- JPJustin PaulOct 9, 20251.0just walked here and got my stif and 2 cheese burgers no beef pattys for my vegitarian friend and it says no beef but we got 2 beef burgers. so we called to let them know to keep an wye pur for that stuff bc we cant come back tonight and we were hung up on. do better.
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's at 388 Elm Street, Biddeford?
The store is open daily from 6:00 AM to 11:00 PM.
When is the McDonald's drive-thru open at this location?
The drive-thru operates daily from 6:00 AM until midnight.
Does McDonald's at 388 Elm Street offer delivery service?
Yes, delivery is available daily from 6:00 AM to 11:45 PM including same-day and no-contact delivery options.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's App, available on Apple App Store and Google Play Store.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any rewards or loyalty program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
Is there WiFi available at McDonald's on Elm Street?
Yes, WiFi service is available at this location.
Are there coffee shops near McDonald's where I can grab a drink before or after my meal?
Yes, Starbucks is located nearby where you can enjoy coffee or smoothies before or after visiting McDonald's.
If I need an ATM or to handle a Bitcoin transaction, is there a place near McDonald's?
Yes, there is a LibertyX Bitcoin ATM nearby for convenient cash and Bitcoin transactions.
What other food options are close to McDonald's on Elm Street?
Nearby you can find Burger King and Biddeford House of Pizza offering alternative dining choices.