Hannaford

4.3
1135 reviews

About

Grocery StoreHannaford
Hannaford offers Grocery Delivery to your home or business OR Grocery Pickup at its 299 Elm Street Biddeford 04005 location. Visit a Hannaford near you and discover a shopping experience where everything we do is geared toward making it easy and convenient for you to shop for a variety of high quality, local fresh foods and groceries at everyday low prices.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Hannaford
299 Elm Street, Biddeford, ME
04005, United States

Hours

Reviews

4.3
1,135 reviews
5 stars
632
4 stars
302
3 stars
126
2 stars
32
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude interactions and poor service experiences.

Product Availability

Customers frequently mention issues with product availability, including missing items in orders and poor stock levels, particularly in produce and bakery sections.

Store Cleanliness

The store is generally noted for being clean and well-organized, although some reviews mention inconsistencies in cleanliness in specific departments.

Pricing Concerns

Many customers feel that prices are higher compared to competitors, with some expressing dissatisfaction over perceived overpricing on various items.

Shopping Experience

While some customers enjoy the shopping experience and variety offered, others report frustrations with the layout and availability of certain products.
  • MB
    mc bridgeo
    4 days ago
    1.0
    1/20 Got evacuated from Biddeford store. NO reason other than alarm sounding. Took my handbag and nice grocery bags and left store. No fire trucks oin 5 minutes. Followed many other cars. Had to call store to find reason.
  • DM
    Diane McAfee
    Jan 4, 2026
    2.0
    Every time I come in here, basic items are missing from the shelves, especially in produce. This last time it was green onions. Then I looked around and the organic section was 75% empty as well. It gets old having to substitute items and think on the fly about what I can use in a recipe instead of what ridiculously basic ingredient Hannaford is out of that day. Also, the store is dirty--again, especially the produce section. I've started going to Market Basket down the road and not only are my savings about 20% per grocery trip, they always have the items I need in stock.
  • LD
    Logan Douglas
    Dec 28, 2025
    1.0
    Used Hannaford To Go but the new app update makes shopping way more difficult and the people shopping routinely make substitutions that just make zero sense. Last order I had asked for two cans of stewed tomatoes. They tried to substitute for one can of Italian tomatoes but I did not want Italian seasoning so I declined the substitution. I called and asked if they really did not have stewed tomatoes to figure out if I needed to go to another store and was told they had none. Went in myself to Hannafords after picking up my order that day because I had to grab a couple of other things they messed up in my To Go order and there were indeed non-Italian stewed tomatoes right on the shelf. If you are going to be lazy and not properly shop the order, at least don't lie about your stock directly to customers. Switching back to Shaw's now even though it is further because at least they are more accurate shopping and have not blatantly lied to me. Like why not include an item on the shelf in an order and then blatantly lie about it? Just feels lazy. I am just tired. I use To Go due to disability and it just makes things harder.
  • LM
    Laura Marles
    Dec 24, 2025
    5.0
    There are always a variety of flowers at the front - it’s a nice greeting. I love the bakery, everything smells great. The produce and seafood are always fresh. It’s always clean and well organized. Their brands keep prices down! It’s my favorite grocery store. Much appreciation to the staff and management.
  • RD
    rockinst D
    Nov 26, 2025
    5.0
    Got what I needed #rockinst

Frequently Asked Questions About Hannaford

Where is Hannaford in Biddeford located?

Hannaford is located at 299 Elm Street, Biddeford, ME 04005, USA.

What are the regular operating hours for Hannaford in Biddeford?

Hannaford is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.