Five Guys

4.2
981 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6 Old Dogs Lane in Biddeford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
6 Old Dogs Lane, Biddeford, ME
04005, United States

Hours

Reviews

4.2
981 reviews
5 stars
569
4 stars
219
3 stars
94
2 stars
36
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries as delicious and fresh, though some noted issues with presentation and seasoning.

Service Issues

Several reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple customers reported cleanliness issues in the dining area and restrooms, with some describing the environment as dirty.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices, feeling that the cost did not match the value of the food received.

Staff Attitude

While some reviews mentioned friendly and hardworking staff, others reported negative interactions with certain employees, particularly management.
  • SC
    Sarah Casey
    Dec 24, 2025
    5.0
    I dined in on Monday and it was packed in there, probably due to the holiday. You could tell the workers were working very hard. I watched an older lady berate a crew member than the manager over dirty tables. A lot of tables had emptied in just the last few minutes. I felt bad for them. Food and service were excellent!!!
  • MH
    Michael Holmes
    Dec 18, 2025
    5.0
    Very reliable and consistent for a juicy and tasty burger cooked fresh. Love all the toppings to add at no extra cost. Friendly and fast service and free peanuts
  • MB
    Melissa Beth
    Dec 18, 2025
    1.0
    Employees do not wash hands after using the restroom at this location.
  • GG
    Garrett
    Dec 11, 2025
    3.0
    Finally went to Five Guys and after paying more than $20 for a burger and fries at a counter service place, the expectations were high.. They got the burger wrong. I wanted a single, they gave me and charged me for a double. Too difficult to eat. Toppings were good and ample, but damn they need to season that burger on the grill! And why wasn't my cheese melted onto the burger? This was like the new McDonald's way, really? I won't go back. I don't want to eat my burger with a fork and have to salt and pepper the meat to give it flavor.
  • RG
    Rachel Glover
    Dec 7, 2025
    5.0
    Really nice staff and everyone was smiling.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.