Dunkin'

4.0
548 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Biddeford, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
476 Alfred St, Biddeford, ME
04005, United States

Hours

Reviews

4.0
548 reviews
5 stars
281
4 stars
109
3 stars
70
2 stars
27
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly and efficient service, while others report rudeness and poor attitudes from employees.

Order Accuracy

Many customers express frustration over incorrect orders and inconsistent quality, particularly with coffee and food items.

Cleanliness

The cleanliness of the location is noted positively by some, while others report unsanitary conditions and a need for better maintenance.

Atmosphere

The atmosphere is generally described as comfortable, but some customers report feeling unwelcome due to staff behavior.

Speed of Service

While some reviews highlight quick service, others mention long wait times and inefficiencies, particularly during busy hours.
  • KM
    Kristi Moss
    Nov 16, 2025
    5.0
    My coffee was great. Made correctly in a timely manner.
  • RP
    Rebekah Polley
    Nov 4, 2025
    1.0
    If I could give this location negative stars I would. We were driving through to go North a bit more. Stopped to eat dinner and saw their location, and thought "oh the boys love Dunkin. Let's get that so I can put off grocery shopping for a few more hours". Order through the app, show up to get the order, the "shift" tells me that she can't find the receipt and I'll have to either ask for a refund through the app, or call her manager in the morning. She then said she couldn't even fill the order even if she could find the receipt because she couldn't even fill 1 dozen donuts. I decide to park and go inside so I can get the managers name. I'm told that's private, but she could give me the owners name. I am then starting to count the donuts, she does in fact have enough to fill the order, but she can't find the receipt in her system. So I show her the receipt on my app. She says "how do I know you're not scamming me?" And the gives the excuse that she is tired, so she won't be figuring it out. I can make all the calls tomorrow to get my money back. Absolutely the worst customer service. I am glad to find out that Dunkin Donuts is a franchise, and that this hopefully is only an issue at this location.
  • DM
    Dave Miller
    Oct 29, 2025
    5.0
    Avocado toast is excellent. Highly recommended.
  • AY
    Alexandra Young
    Oct 15, 2025
    1.0
    Not a pleasant visit. Just asking if you had glazed donuts and a maple donut, instead of answering the question it’s how many donuts are you getting with an attitude like I’m bothering you so much. I don’t work there, I can’t see your donut options from outside of the building ma’am. It’s completely free to be kind, unless it’s coming out of your paycheck and I’m unaware. Do better.
  • CA
    Chris Allen
    Sep 2, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Work N Roll has quickly become a favorite spot for my girlfriend and me. The food is fantastic — big portions at prices that are basically the same as McDonald’s, except here you leave with enough for two meals. And let’s be real, who doesn’t love leftover Chinese food the next day? The staff is always kind, attentive, and quick with service. The atmosphere is quiet and comfortable, which makes it a perfect place to relax and enjoy a meal. Honestly, I recommend it to anyone who wants great food without breaking the bank. My only “complaint” (if you can even call it that) is that my girlfriend and I ended up with the exact same fortune in our cookies — but that’s on the fortune cookie company, not this restaurant. 😅 All in all, Work N Roll is one of the best hidden gems in Biddeford, and I can’t recommend it enough.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Biddeford, ME?

Dunkin' in Biddeford is open daily from 3:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.