Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Frequent complaints about incorrect orders, missing items, and food not prepared as requested.
Service Speed
Customers reported slow service, especially during nighttime drive-thru, with long wait times for food.
Food Quality
Mixed reviews on food quality, with many instances of cold, greasy, or poorly prepared items.
Cleanliness
Inconsistent cleanliness reported, with some customers noting dirty facilities and trash in the dining area.
Staff Attitude
Varied experiences with staff, ranging from friendly and helpful to rude and dismissive.
BJ
Brittany Dennett Jury
Nov 16, 2025
2.0
Literally *the slowest* drive through around. Always use the app to order but it’s pointless because the wait is always crazy long.
MC
Mel C
Nov 5, 2025
5.0
It's worth the wait for hot fries.
JS
Jack S.
Oct 8, 2025
1.0
3rd time in a month they have forgotten food items and I have to deal with it at home and come back or I have to pick through the bag in front of them to make sure and they get an attitude. Also never ever order through the app for delivery it’s 100% of the time wrong, not a joke. On this one they didn’t even try, forgot 2 of my breakfast sandwiches and my hotcakes. I’d rather go anywhere else at this point. Just save yourself the trouble, BK is barely 100 yards away and have much better quality and customer service.
MM
Middlenamereese
Oct 4, 2025
1.0
Dirty. Food is wrong more often than not. Better off driving to Brunswick location.
SP
Suzanne Prats
Sep 20, 2025
5.0
Senior coffee is generally what I always order. People are beautiful they're wonderful they're nice and I'm glad I got out today to love people.