Wendy's

3.8
1458 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
56 Mall Blvd, Bangor, ME
04401, United States

Hours

Reviews

3.8
1,458 reviews
5 stars
577
4 stars
413
3 stars
243
2 stars
93
1 star
132

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted severe cleanliness issues, with reports of dirty floors, sticky surfaces, and unsanitary conditions in the dining area and bathrooms.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and a decline in taste compared to previous experiences.

Service Issues

Many reviews pointed out poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Staff Friendliness

Some customers noted friendly and kind staff, particularly highlighting individual employees who provided good service.

Order Accuracy

Several customers reported issues with incorrect orders, missing items, and confusion during the ordering process.
  • FF
    Farmer Farmer
    Nov 17, 2025
    2.0
    Disgusting.
  • AA
    Atvdinner
    Nov 9, 2025
    3.0
    Food was great. Bathroom was AWFUL.
  • F5
    Fujita 5
    Oct 28, 2025
    4.0
    Pretty good burger...for once.
  • PL
    Patrick Leary
    Oct 20, 2025
    4.0
    The only reason why you're missing one star is because I feel like Wendy's franchise quality has dipped down a little bit. Occasionally I get the bacon biggie burger. I remember years ago that I would get an endorphin rush when I ate it. I remember it being so good. Now it seems like the meat quality has changed and definitely the bacon was rubbery. My first bite all the bacon came out. I squeezed down and now my fingers are starting to go through the bread. I know this happens occasionally. You can't control exactly how meat is going to be but it just feels like Wendy's no matter where I go in the country is just dipping down a little bit since years of before. If you guys want to really step up your game and gain a whole bunch of customers, go eat a double bacon burger at Jack in The box in Hawaii. I don't know what they do but it's the best burger every time. I went back last summer and tried it and I almost ordered another burger just so I could eat for taste. All the Hawaiian food is like that. Even the sushi in 7-Eleven tastes phenomenal. I don't get it. Figure that out. And you got gold my friend
  • RC
    Roberta Coffey
    Oct 6, 2025
    1.0
    I dont know how the food was. I did not eat there after trying to order and having to repeat myself 4 time about wanting a swirl instead of a fusion. And if that wasn't bad enough she did the same thing to my nephew.

Frequently Asked Questions About Wendy's

Is Bangor Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.