McDonald's

3.5
1658 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
665 Hogan Rd, Bangor, ME
04401, United States

Hours

Reviews

3.5
1,658 reviews
5 stars
547
4 stars
392
3 stars
354
2 stars
143
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly during busy hours, with long wait times in both the drive-thru and inside the restaurant.

Food Quality

There were numerous complaints about food being cold, incorrect orders, and inconsistent quality, although some customers enjoyed specific items like fries and ice cream.

Cleanliness

Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers noting dirty tables and bathrooms.

Staff Attitude

While some reviews praised friendly and polite staff, others reported unpleasant interactions and a lack of enthusiasm among employees.

Overall Experience

The overall experience varied widely, with some customers expressing satisfaction and others feeling frustrated with the service and food quality.
  • JC
    Jon Cosseboom
    3 days ago
    4.0
    Just used bathroom it was very clean
  • DA
    David Amos
    Nov 11, 2025
    1.0
    After having an issue with my mobile app and asking if they could manually use one of the general mobile deals, the staff member stormed off angrily telling me that they can't do anything and I couldn't get anything else. I was super respectful and I'm shocked they aren't fired already. I'm now left hungry with a two hour drive ahead of me after a long day. Never coming back to this store. 0/10
  • LG
    Linda Gilmore
    Nov 11, 2025
    5.0
    Just a drink but fast line and nice server
  • BC
    Brandon Chase
    Nov 9, 2025
    3.0
    Service isn't always the best and be lucky to get all of your food amd have it be done correct as well as they put way to much salt on fries and food even if you specifically ask them not to just plain laziness
  • MM
    Maddie_cc
    Nov 7, 2025
    1.0
    The food was awful my grandmother and I came down from upstate to go to her doctors appointment. The fries where rock hard and hurt my back teeth the cheeseburger made me throw up and my grandma not want to finsh her meal. They where serving sodas while in the middle of repairing the machine. So they where actively serving soda while people hands where actively in the machine! The worst of all all the tables and floors where dirty. I personally have been to many McDonald's due to sports, and let me say this worse McDonald's in my life please if have you kids, take them somewhere else I got sick because of their food and I would not like anyone else like me get sick. I also looked at other reviews and a lot of the low star ones were right like the bathroom water was still super hot and the staff not liking there job. Also it's sad that a 16 year old who is actively in a lot of proagrams to help other is having to post this review.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 665 Hogan Rd, Bangor?

McDonald's at 665 Hogan Rd, Bangor is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 665 Hogan Rd offers a drive-through that operates daily from 5:00 AM to midnight.