Wendy's

3.7
1240 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
264 Civic Center Dr, Augusta, ME
04330, United States

Hours

Reviews

3.7
1,240 reviews
5 stars
472
4 stars
329
3 stars
210
2 stars
65
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, especially in the drive-thru.

Food Quality

Several reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food poisoning.

Cleanliness

The restaurant was often described as dirty, with unclean tables, sticky floors, and unsanitary conditions in the kitchen and bathrooms.

Staff Attitude

Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude or unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
  • MR
    Michael Rooney
    Nov 8, 2025
    5.0
    Got a burger before my shift and was excellently this place is definitely a must stop for all your fast food desires
  • AM
    Alex Maccarthy
    Nov 8, 2025
    1.0
    Hello I came through the drive through last night and while I was paying and waiting for my card and food the short heavy set manager was picking her nose and also talking very negatively about her co workers and was extremely unprofessional I will no longer be a customer at this location which sucks because it's right on my way home and usually stop to get dinner for my family and I
  • CC
    C
    Oct 29, 2025
    1.0
    when someone asks for NO KETCHUP, why is my burger smothered in ketchup?
  • CH
    Chris W. Hitchcock
    Oct 19, 2025
    2.0
    Like most fast food places these days, there aren't a lot of happy workers. Doesn't mean they aren't good people, just underpaid, i suppose.
  • TJ
    trina Jones
    Oct 10, 2025
    5.0
    Fast drive thru service and good nuggets

Frequently Asked Questions About Wendy's

Is Civic Center Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.