Wendy's

3.7
1249 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
264 Civic Center Dr, Augusta, ME
04330, United States

Hours

Reviews

3.7
1,249 reviews
5 stars
472
4 stars
332
3 stars
211
2 stars
65
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes in the drive-thru.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and unclean bathrooms.

Food Quality

Several customers experienced issues with incorrect orders, cold food, and poor food quality, including complaints about food safety.

Staff Attitude

Customer service was often described as unfriendly or rude, with some staff members displaying unprofessional behavior.
  • CH
    Cole Harradon
    Dec 28, 2025
    4.0
    For fast food service is good. Food is as to be expected for fast food. Better than local chain competitors in the area.
  • EP
    Eli Pottle
    Dec 23, 2025
    1.0
    It was so busy I had to leave and it's minimally staffed on a holiday. A single deer in a lawn surrounded by giant buildings.
  • RP
    Randall Pinkham
    Dec 22, 2025
    4.0
    The food was good, what you would expect from a fast food restaurant. But the guy running around the place complaining about a coworker was ridiculous. Also the floors and tables were not clean and in a lot of places was very sticky. Great service from the lady who served us however.
  • MD
    Makenna Delaney
    Dec 15, 2025
    1.0
    Went through the drive through to order a double cheese burger with just ketchup, was handed to me with all the greens on it plus mayo. Went back in to get the burger fixed manager was friendly about the situation and fixed the burger. Came back out to the car to my surprise my first bite containing a hair.
  • SH
    Samantha Hayward
    Dec 10, 2025
    1.0
    I ordered a spicy chicken sandwhich with no tomatoes+mayo which they messed up on and the lady at the window snatched the card out of my sisters hand without saying a word. Thats not even the worst part, when i opened the bag it appeared somebody had spit gum in the bag. It smelled sweet like a marshmellow but after calling they told me they have no marshmellow in the store? No clue what it was but it had a bite looking mark and had hair on it this is the grossest thing ive ever had happen to me im not coming back here the service is awful and one wont even speak words

Frequently Asked Questions About Wendy's

Is Civic Center Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 264 Civic Center Dr, Augusta?

The drive-thru is open Monday through Sunday from 6:30 AM to 11:00 PM.