Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, especially in the drive-thru.
Food Quality
Several reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food poisoning.
Cleanliness
The restaurant was often described as dirty, with unclean tables, sticky floors, and unsanitary conditions in the kitchen and bathrooms.
Staff Attitude
Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
MR
Michael Rooney
Nov 8, 2025
5.0
Got a burger before my shift and was excellently this place is definitely a must stop for all your fast food desires
AM
Alex Maccarthy
Nov 8, 2025
1.0
Hello I came through the drive through last night and while I was paying and waiting for my card and food the short heavy set manager was picking her nose and also talking very negatively about her co workers and was extremely unprofessional I will no longer be a customer at this location which sucks because it's right on my way home and usually stop to get dinner for my family and I
CC
C
Oct 29, 2025
1.0
when someone asks for NO KETCHUP, why is my burger smothered in ketchup?
CH
Chris W. Hitchcock
Oct 19, 2025
2.0
Like most fast food places these days, there aren't a lot of happy workers. Doesn't mean they aren't good people, just underpaid, i suppose.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Augusta, ME?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Augusta, ME into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (207) 623-9129.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Civic Center Wendy’s serve breakfast?
Yes, this Wendy’s location in Augusta, ME serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 264 Civic Center Dr, Augusta?
The drive-thru is open Monday through Sunday from 6:30 AM to 11:00 PM.
Does this Wendy's location in Augusta serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order delivery from this Wendy's location?
Yes, delivery is available where offered. Visit the Wendy's app or order.wendys.com to check availability for your address.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's at Civic Center, Augusta?
You can contact customer care via the online contact page, call (207) 623-9129, or fill out the Customer Satisfaction Survey with your receipt details.
Where can I find nutrition and allergen info for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant posters.
Is there a Wendy's app available for ordering?
Yes, the Wendy's app is available for download on the Apple App Store for easy ordering and deals.
What nearby places can I visit before or after dining at Wendy's at Civic Center Dr?
Nearby you can visit Planet Fitness for a workout, Redbox for movie rentals, or the Comfort Inn Civic Center if you're staying overnight.
Are there convenient services like gas stations or ATMs near Wendy's?
Yes, Circle K and Irving Oil gas stations are nearby, as well as Bitcoin Depot and LibertyX Bitcoin ATMs for your convenience.
What other dining options are close to Wendy's Civic Center location?
You can find other restaurants nearby like Ninety Nine Restaurant and Taco Bell / KFC if you want to explore different cuisines.