Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
753 reviews
5 stars
254
4 stars
179
3 stars
128
2 stars
59
1 star
133
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty dining areas and bathrooms.
Service Speed
Many reviews highlighted slow service, with long wait times in both drive-thru and dining areas.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, greasy, or improperly prepared items.
Staff Attitude
Several reviews noted rude or indifferent staff behavior, impacting the overall customer experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during specific visits.
- MSMaria SpragueNov 16, 20255.0Had chilli it was awesome
- CSCharles SmithNov 3, 20251.0They have become unbearably slow since the remodel. Each time I have gone recently, they have averaged over 5 minutes per car
- JJJeff JonesOct 31, 20252.0We went to Wendy's for the salad hoping for a couple of non-meat options, but staff couldn't tell us what was in their salads. Okay, so we ordered a baked potato and a chocolate Frosty. No good, they were out of potatoes. Oh, they were also out of chocolate Frosty. Okay, I ordered a taco salad. It came with no taco chips. The staff didn't seem to know why and couldn't find any, They gave me crackers instead. This was pretty disappointing experience, so I wouldn't go there if I were you.
- CHCarrie HansenOct 16, 20251.0Don’t eat at this Wendy’s. The whole dining room was dirty
- MTMegan TrantenOct 8, 20254.0This is the only Wendy’s in the surrounding area I’ve gone to without getting extremely frustrated because I’ve waited almost a half hour at the others multiple times. Even if I have to go to the marketplace, I will go the long way to go to this Wendy’s over the one by the civic center. They have 2 kiosks you can order on so you don’t have to wait in line, having a 2 and 6 year old I can’t stand there and wait for over 20 minutes because they are too busy with mobile orders and drive thru to take orders. There’s a nice lady there during the weekdays that does a great job. She will tell you if the fries just came out being considerate of the kiddos. The only downfall is that there seems to be a lot of homeless people hanging out there or around the building.
Frequently Asked Questions About Wendy's
Is Western Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Augusta, ME?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Augusta, ME into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (207) 622-5328.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Western Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Augusta, ME serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Western Ave, Augusta?
The drive-through is open daily from 6:30 AM to 10:00 PM.
Does Wendy's at 51 Western Ave, Augusta serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's app available in the Apple App Store.
What payment options are accepted at Wendy's on Western Ave?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at this location for questions or feedback?
You can call them at (207) 622-5328 or provide feedback via the Wendy's Customer Satisfaction Survey online.
Is delivery available for Wendy's at Western Ave in Augusta?
Delivery availability depends on your address; check the Wendy's app or order.wendys.com to confirm if delivery is offered in your area.
What are some nearby places to Wendy's on Western Ave that I might visit?
Nearby places include Spirit Halloween, Little Caesars Pizza, and Friendly's, offering costume shopping, pizza, and ice cream options respectively.
How can I use nearby places to find Wendy's on Western Ave?
Wendy's is located near Spirit Halloween and U-Haul on Western Ave, making it easy to find if you are visiting these landmarks.
Are there any nearby entertainment or media locations close to Wendy's?
Yes, Capital 95.9 radio station is nearby, so you might listen to local broadcasts before or after your visit.
Does Wendy's on Western Ave offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.