Brand Certified
Wendy's
3.4(691 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
51 Western Ave, Augusta, ME
04330, United States
Certified by Wendy's • Mar 01, 2026
(207) 622-5328
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/me/augusta/51-western-ave
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
691 reviews
5 stars
229
4 stars
154
3 stars
116
2 stars
56
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and staff arguing or being unhelpful.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with some customers feeling uncomfortable.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and missing ingredients.
Staff Attitude
Several reviews mentioned unfriendly or indifferent staff, contributing to a negative dining experience.
Operational Problems
Customers noted issues with the restaurant's hours, availability of menu items, and overall management.
- MCMichael CrewFeb 14, 20265.0I just learned I can add lettuce and tomato for no extra charge to my biggie bag.. My fries and chicken nuggets were hot and fresh. The crew worked together well. Very impressed with today's visit
- BGBrittney GloverFeb 7, 20261.0Drive thru order. Was missing a bunch of things and took FOREVER (all sauces, dressing for salad, a chili, plastic utensils for frosties and salads)... & the staff thought it was just so funny that they left out most of the order. & we watched one of the staff spill a bunch of frozen fries while they were making more, into the cooked fries so some future customer will have raw frozen fries. ridiculous. Side note, this Wendy's has salads for full price that are half of the size of what is advertised and what other locations carry.
- SMSpencer MartinJan 28, 20261.0This Wendy’s is always closed before it’s listed hours. When they are open, they’re out of stuff. They need to either update their online hours, or not close early.
- GRGee RuanoJan 15, 20261.0I had a bad experience with the general manager.... she didnt want to give me my receipt for an order she charged me but was too angry to make and on top of that was just a uncomfortable experience overall.... I dont like how the other employee who worked with her also made terrible remarks and insulted me because I asked for proof of void and receipt woth proof... it was terrible service not happy
- TPTyler PattersonDec 14, 20251.0Been standing in the lobby for half an hour now, and have not seen a single person. I ordered a mobile order before I even headed here. If I could figure out how to get a refund on the app I would have already left. Not a single other person has come in. It’s a small breakfast order for one person. The place smells like sewage. Absolutely disgusting.
Frequently Asked Questions About Wendy's
Is Western Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Western Ave, Augusta?
The drive-through is open daily from 6:30 AM to 10:00 PM.
Does Wendy's at 51 Western Ave, Augusta serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's app available in the Apple App Store.
What payment options are accepted at Wendy's on Western Ave?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at this location for questions or feedback?
You can call them at (207) 622-5328 or provide feedback via the Wendy's Customer Satisfaction Survey online.
Is delivery available for Wendy's at Western Ave in Augusta?
Delivery availability depends on your address; check the Wendy's app or order.wendys.com to confirm if delivery is offered in your area.
What are some nearby places to Wendy's on Western Ave that I might visit?
Nearby places include Spirit Halloween, Little Caesars Pizza, and Friendly's, offering costume shopping, pizza, and ice cream options respectively.
How can I use nearby places to find Wendy's on Western Ave?
Wendy's is located near Spirit Halloween and U-Haul on Western Ave, making it easy to find if you are visiting these landmarks.
Are there any nearby entertainment or media locations close to Wendy's?
Yes, Capital 95.9 radio station is nearby, so you might listen to local broadcasts before or after your visit.
Does Wendy's on Western Ave offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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