Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
759 reviews
5 stars
255
4 stars
180
3 stars
128
2 stars
59
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in-store and drive-thru, often exceeding 20 minutes.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Food Quality
There were mixed reviews on food quality, with some customers enjoying specific items like chili and burgers, while others complained about cold, poorly prepared food.
Staff Attitude
Customer service experiences varied, with some praising staff for being polite and helpful, while others reported rude behavior and lack of urgency.
- TPTyler PattersonDec 14, 20251.0Been standing in the lobby for half an hour now, and have not seen a single person. I ordered a mobile order before I even headed here. If I could figure out how to get a refund on the app I would have already left. Not a single other person has come in. It’s a small breakfast order for one person. The place smells like sewage. Absolutely disgusting.
- PSPhil SmithDec 5, 20251.0Waited 25 minutes for a simple one person order. Never again will I come here.
- CVColby VerrillNov 29, 20251.0Ordered lunch around 1:30 today. The gentleman working the counter refused to get more lids for the large cups and when he did argued with me about whether I needed one or not for the large drinks me and my family ordered. Telling me “don’t take all of them”. He also turned away another family telling them it would be 20 minutes before he could take their order. I asked him to please put my food into a bag, I thought I had selected carry out, and he argued with me telling me I did not select carry out, another customer and I both just asked if he’d please just put it in a bag and he slammed my food into the bag, ripping it. I am not likely to come back.
- RWRobert WilkinsNov 20, 20251.0Ordered breakfast sandwiches and got told they did not have eggs after we had already paid
- MSMaria SpragueNov 16, 20255.0Had chilli it was awesome
Frequently Asked Questions About Wendy's
Is Western Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Western Ave, Augusta?
The drive-through is open daily from 6:30 AM to 10:00 PM.
Does Wendy's at 51 Western Ave, Augusta serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's app available in the Apple App Store.
What payment options are accepted at Wendy's on Western Ave?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at this location for questions or feedback?
You can call them at (207) 622-5328 or provide feedback via the Wendy's Customer Satisfaction Survey online.
Is delivery available for Wendy's at Western Ave in Augusta?
Delivery availability depends on your address; check the Wendy's app or order.wendys.com to confirm if delivery is offered in your area.
What are some nearby places to Wendy's on Western Ave that I might visit?
Nearby places include Spirit Halloween, Little Caesars Pizza, and Friendly's, offering costume shopping, pizza, and ice cream options respectively.
How can I use nearby places to find Wendy's on Western Ave?
Wendy's is located near Spirit Halloween and U-Haul on Western Ave, making it easy to find if you are visiting these landmarks.
Are there any nearby entertainment or media locations close to Wendy's?
Yes, Capital 95.9 radio station is nearby, so you might listen to local broadcasts before or after your visit.
Does Wendy's on Western Ave offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.