Taco Bell / KFC

3.7
1008 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 300 Civic Center Dr. in Augusta. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
300 Civic Center Dr., Augusta, ME
04330, United States

Hours

Reviews

3.7
1,008 reviews
5 stars
364
4 stars
275
3 stars
190
2 stars
73
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with complaints about dry, cold, or poorly assembled items, while some enjoyed the taste of certain dishes.

Service Issues

Many reviews highlighted slow service, rude staff, and order inaccuracies, leading to a frustrating customer experience.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area, with some expressing concerns about overall hygiene.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.
  • DG
    Dominick Goodine
    Jan 1, 2026
    5.0
    Jameson like the whiskey gave me some of the best customer service I have ever had in a drive thru last night. This guy needs a raise had a great attitude served me with a smile when I know most people working fast food were probably upset they were having to work New Year’s Eve he seemed so happy to be there and like he genuinely enjoyed his job.
  • OK
    Owen Kirkpatrick
    Dec 26, 2025
    2.0
    Oh how the mighty have fallen. Dry chicken and cold mac and cheese, even when I dined in. Quesarito was not on point.
  • BP
    Bella Petrocci
    Dec 17, 2025
    1.0
    If I could give 0 stars I would. As an avid fan of the franchise Taco Bell, I would say I have a good idea what the common experience is at one. It started when a group of friends and I went to grab food and we grab the door handle at 10:40 and it was locked. The door said the lobby closed at 11. Confused but understanding we get into the car to go through the drive-thru, and the worker seemed to be disengaged taking our order. Then the person that ignored us at the door came to take our order and came to the window and gave us dirty looks. As the handed out the most watered down baja blast i’ve ever seen. Followed by telling us there were no nacho fries and no freezes at the location after we had already ordered. Then messed up our food multiple times. Extremely disappointed
  • GC
    Gabrien Curtis
    Dec 17, 2025
    1.0
    They quite literally watered down my Baja blast and closed early, I would rather go to a Taco Bell located in the hostile part of Cuba than eat here again.
  • LS
    Lisa Spagnuolo
    Dec 14, 2025
    5.0
    Much cleaner and more organized in lobby than it used to b, pleasant!

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours for indoor dining at Taco Bell / KFC in Augusta?

Indoor dining is open Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

When is the drive-through at Taco Bell / KFC available?

The drive-through is available daily from 10:30 AM to midnight.