Subway

3.9
241 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Augusta Subway® Restaurant at 225 Western Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
225 Western Ave, Augusta, ME
04330, United States

Hours

Reviews

3.9
241 reviews
5 stars
113
4 stars
67
3 stars
22
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect sandwich orders and missing toppings.

Staff Performance

Feedback varied widely, with some praising friendly and efficient service, while others noted rudeness and lack of training.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed fresh and well-made sandwiches, others complained about stale ingredients and poor food preparation.

Management Issues

Several reviews mentioned poor management practices, including inadequate staff training and lack of responsiveness to customer complaints.
  • CC
    Charlotte
    Dec 30, 2025
    5.0
    Bread was dry and not much given for the price. Food was good but I went home and put my own meat & cheese because they only put a little on my sandwich and I could only taste bread.
  • LA
    Lizzy Averill
    Nov 24, 2025
    1.0
    It was the worst subway I’ve ever been to bc they didn’t make all 3 sandwiches like there supposed to and missed most of the toppings i put on my sandwich’s
  • WP
    William Pietraszewski
    Nov 22, 2025
    1.0
    Last time I go here. I have yet to have an accurately made sandwich to what my online order says. I asked for extra of every item, and I got 4 pickles, 4 banana peppers, a pinch of lettuce, 8 black olives.. on a large.. place has all new staff every time u walk in there. Need to just shut down at this point
  • DC
    Darius Coltrain
    Nov 20, 2025
    1.0
    When I came in and got to the counter the employee turned and seemed disappointed that I was at the counter. Name tag said QT I had to repeat myself multiple times to the point I felt I was yelling. Overloaded my sandwich with cheese enough to choke on. When I explained how I wanted my sandwich made seemed to annoy him.
  • ZF
    Zack Fortier
    Aug 22, 2025
    2.0
    Counter was filthy, waited 15 minutes for me to have to repeat myself multiple times and still not get everything I asked for.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Augusta?

The Subway restaurant is located at 225 Western Ave, Kennebec, Augusta, ME 04330, US.

What are the operating hours of the Subway at 225 Western Ave?

The Subway at 225 Western Ave is open daily from 9:00 AM to 10:00 PM.