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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(984 reviews)

Business Details

37 Xavier Loop, Augusta, ME
04330, United States
(207) 621-9899

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Augusta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
37 Xavier Loop, Augusta, ME
04330, United States

Hours

Reviews

4.0
984 reviews
5 stars
486
4 stars
239
3 stars
109
2 stars
57
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.

Food Quality

While some customers enjoyed the food, many expressed disappointment over portion sizes, freshness, and menu changes.

Pricing Concerns

Numerous reviews highlighted that prices are perceived as too high for the quality and quantity of food served.

Cleanliness

Several customers noted that the restaurant was not well-kept, with dirty tables and restrooms.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others reported rudeness and lack of engagement.
  • BC
    bri coney
    Jan 25, 2026
    1.0
    Walking in and immediately got told “it was bad timing”. Very unprofessional.
  • SN
    SoMuchSilly Noise
    Dec 4, 2025
    3.0
    Like most other places these days, Mega silly expensive for what you get. Cashier too busy chatting with customer ahead about how busy their perspective work places were during the T-day holiday to get to the next person in line. And no! It wasnt just a couple of words. Was a significant conversation lol!
  • TC
    Thomas Clutton
    Nov 25, 2025
    4.0
    Consistently good food, not spectacular but good quality. I used to eat here a lot more frequently, but since both the flatbread pizza's and the charged drinks have disappeared I fin myself dining elsewhere usually. I know that it is for all Panera's and not just this location. Bring them back and I'll be a loyal customer again!
  • PB
    Pamela Birden
    Nov 14, 2025
    5.0
    Always a great place for comfort food.
  • GM
    Guy Morin
    Nov 9, 2025
    2.0
    This used to be a great place that had homemade breads cookies and bagels but now they parcook everything and it tastes like nothing special. The store used to smell like fresh baked goods cookies and brewing coffee but now it doesn't smell like anything, you are not greeted with people waiting to take your order your forced to use the kiosk and then see your order on the screen. While you wait you notice that the place isn't packed like it used to be but you do notice trash everywhere where people used to eat that hasn't been picked up due to staff storage. Which brings me to why I'm writing this, they have shrunk their menu sizes but raised the prices, removed the fresh bread in favor of premade items, nobody is treating you like your wanted here, they totally disengage with the customers just calling your order when it's done without even giving you eye contact. Its not my fault that your corporate office made these changes to crush the brand but at least put a smile when you give a person your items! Is that so much to ask for. When I placed my order for a drink 4 bagels and a cookie, it shouldn't take 15 minutes when you don't see anyone else ordering and all I hear from the workets was talk of who's going on a break. But I feel like it is my fault when I order something from a kiosk and then wait 15 minutes to get the 5 items plus my drink and they work like robots wanting breaks instead of making my order. I don't recommend you go here if you want value for your money when items are not freshly made, you need to clean off an area yourself to eat because nobody is assigned to clean any tables after they leave, and being very impersonal towards you Final bill was $22 for what used to be a good place for a variety of goods but now it's a shell of itself trying to sell items that look like the panera I used to enjoy but are actually not especially when you see new items like (the size of Hannaford brownie bites) cheesecake bites but charging almost $3 for one of them. Yikes! Stay far away.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

Where is Panera Bread located?

Panera Bread is located at 37 Xavier Loop, Suite 3, Augusta, ME 04330, United States.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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