Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional behavior from staff and management.
Food Quality
Customers frequently reported issues with food quality, including cold, old, or incorrectly prepared items.
Cleanliness
The restaurant was often described as dirty and poorly maintained, with complaints about the state of the dining area and restrooms.
Staffing Issues
Many reviews pointed to understaffing as a significant problem, leading to slow service and increased customer frustration.
Customer Experience
While some customers praised individual staff members for their friendliness, the overall customer experience was marred by negative interactions and dissatisfaction.
MD
michael donahue
Feb 11, 2026
5.0
Great hot McChicken Sandwich. Can't go wrong with a McChicken.
KS
Kellie Shutter-Arbour
Feb 11, 2026
1.0
Placed mobile order and waited over 45 minutes for it. When I asked after waiting this long I was presented with an attitude from the employee who intern was backed up with an even bigger attitude from the manager! Very unprofessional! I also am a manager for a restaurant that deals with people’s food orders and I would never come at a customer like this nor would I allow my employee under me to do the same!! Do better!
SP
spencer p
Feb 10, 2026
1.0
always gets my order wrong no matter how simple. genuinely how hard is it to make a plain cheeseburger or a 6 piece nugget. its not brain surgery.
CM
Celyna Morrison
Jan 24, 2026
3.0
I could not believe the treatment towards an employee I witnessed by what I assume is a manager named Amanda. She had dark hair and glasses. The nice gentleman I’m unsure the spelling, Richaud maybe was helping me find my order that the app glitched and I was unable to check in in the drive thru or curbside.
When he went to ask for help she blatantly ignored him 4 times. She again moved on to a separate task when the other employee I’m unsure her name asked him what he needed. She then started slapping receipts around and told him I don’t know find it. He came back asks some questions and went back over. Another girl came up and printed my receipt and brought it over to them. Amanda then said “well what did it fly away?!” and huffed saying “this is everything you need to remake”. Another girl said no I have it right here.
I’m not even frustrated about the order. I am completely dumbfounded how this employee or manager was behaving. She was not subtle about her annoyance by the gentleman up front. And she was nowhere near professional. I understand stressful times at work, but that was completely inappropriate.
LL
Loretta
Dec 28, 2025
1.0
We left before we even ordered. People were backed up outside waiting for parts of their orders....one gentleman came up to counter with his receipt looking for his food for his family. He said he had been waiting an extremely long time. No one came to the counter to help any of us and we were 3rd in line with another behind us. But we got to watch a worker come back inside from carrying an order out to a car throw her tray in the compartment, walk by us and complain she hates snow
What are the regular operating hours of McDonald's at 85 Bangor St, Augusta, ME?
McDonald's in Augusta is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Augusta?
Delivery service is available daily from 6:00 AM to 10:45 PM at McDonald's Augusta location.
Does McDonald's in Augusta have a drive-thru service?
Yes, the drive-thru at McDonald's Augusta operates daily from 5:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's location?
You can pay at McDonald's Augusta using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's delivery or curbside pickup in Augusta?
Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services in Augusta.
How can I order McDonald's food online or through an app in Augusta?
You can order online via McDonald's delivery URL or use the McDonald's App available on iOS and Android for convenient ordering.
Are there any nearby parks close to McDonald's in Augusta for a post-meal stroll?
Yes, Augusta Skatepark and Williams Park are nearby, offering great spots for outdoor activities after your meal.
What nearby food options are available close to McDonald's at 85 Bangor St?
Nearby food options include Subway, Dairy Queen, Canton Express Restaurant, and China King, providing a variety of choices near McDonald's.
Are there automotive services close to McDonald's in Augusta?
Yes, Tire Warehouse, A Ms Automotive Machine Shop Services, Mobil gas station, and Tri-City Auto Supply Inc are nearby for automotive repair and supplies.
Does McDonald's Augusta offer WiFi and mobile ordering services?
Yes, McDonald's Augusta provides WiFi, mobile ordering, mobile offers, and accepts gift cards for customer convenience.
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