Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,622 reviews
5 stars
459
4 stars
357
3 stars
357
2 stars
149
1 star
300
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with many customers expressing frustration over repeated mistakes.
Staff Attitude
Mixed feedback on staff demeanor; while some employees were praised for friendliness, others, particularly management, were criticized for rudeness and poor customer service.
Cleanliness
The cleanliness of the restaurant was often mentioned negatively, with reports of dirty dining areas and unsanitary conditions.
Food Quality
Many customers found the food to be subpar, with complaints about cold, old, or improperly prepared items.
- TTThe.Darkness.Rising5 days ago1.0I wish they knew lobby orders are just as important as drive thru orders. 🙄
- BGBarbara GallantOct 30, 20255.0Food was fast and good.
- HBHannah BurkeOct 28, 20251.0The female manager with green hair was awful. she snapped when I asked if they had something available, and when I ordered my sweet tea (which isn’t available at the fountain and has to be filled up behind the counter) and asked why I didn’t get it, she asked why I ordered it.
- JWJasmine WatermanOct 25, 20251.0Don't know what going on lately but every time I order at this location over the last few months they always miss half the order. Every time I'm missing fries, apple slices, drinks, straws and today they missed the whole happy meal for my son. If it was a one time thing that would be understandable but this is every visit now. Seems like I'll have to start going back to Western Ave because Bangor Street can't get it right.
- ZRZachary RingOct 6, 20251.0If I could give zero stars I would! I typically don’t write reviews although it’s become more of a promise to get a 40 minute wait than to get napkins and straws in your bag. I mean seriously do not go there if you don’t have the time to spend waiting. 4/4 times I’ve been there I’ve been parked for my order, and the last time there wasn’t even anybody in the line..
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 85 Bangor St, Augusta, ME?
McDonald's in Augusta is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Augusta?
Delivery service is available daily from 6:00 AM to 10:45 PM at McDonald's Augusta location.
Does McDonald's in Augusta have a drive-thru service?
Yes, the drive-thru at McDonald's Augusta operates daily from 5:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's location?
You can pay at McDonald's Augusta using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's delivery or curbside pickup in Augusta?
Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services in Augusta.
How can I order McDonald's food online or through an app in Augusta?
You can order online via McDonald's delivery URL or use the McDonald's App available on iOS and Android for convenient ordering.
Are there any nearby parks close to McDonald's in Augusta for a post-meal stroll?
Yes, Augusta Skatepark and Williams Park are nearby, offering great spots for outdoor activities after your meal.
What nearby food options are available close to McDonald's at 85 Bangor St?
Nearby food options include Subway, Dairy Queen, Canton Express Restaurant, and China King, providing a variety of choices near McDonald's.
Are there automotive services close to McDonald's in Augusta?
Yes, Tire Warehouse, A Ms Automotive Machine Shop Services, Mobil gas station, and Tri-City Auto Supply Inc are nearby for automotive repair and supplies.
Does McDonald's Augusta offer WiFi and mobile ordering services?
Yes, McDonald's Augusta provides WiFi, mobile ordering, mobile offers, and accepts gift cards for customer convenience.