McDonald's

3.3
1628 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
85 Bangor St, Augusta, ME
04330, United States

Hours

Reviews

3.3
1,628 reviews
5 stars
464
4 stars
356
3 stars
358
2 stars
150
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some customers experiencing rude or dismissive behavior.

Cleanliness

Several reviews mentioned that the restaurant was dirty and poorly maintained, impacting the overall dining experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting that items were often cold, old, or improperly prepared.
  • KL
    Kim Lavigne
    Dec 31, 2025
    5.0
    Great 👍
  • LL
    Loretta
    Dec 28, 2025
    1.0
    We left before we even ordered. People were backed up outside waiting for parts of their orders....one gentleman came up to counter with his receipt looking for his food for his family. He said he had been waiting an extremely long time. No one came to the counter to help any of us and we were 3rd in line with another behind us. But we got to watch a worker come back inside from carrying an order out to a car throw her tray in the compartment, walk by us and complain she hates snow
  • DC
    Dee Collier
    Dec 24, 2025
    2.0
    Its christmas eve. 10am. I order drive thru breakfast. Not even a hello. Nothing. Ordered a big breakfast no syrup no salt and pepper no jelly. Do you no longer add these item in drive thru? I said happy holidays and I thought the drive thru window person was going to cry or hit me. Not a friendly environment and no condiments. For the price I paid. I live literally down the road. Not giving my business here anymore. So unprofessional
  • TT
    The.Darkness.Rising
    Nov 19, 2025
    1.0
    I wish they knew lobby orders are just as important as drive thru orders. 🙄
  • HB
    Hannah Burke
    Oct 28, 2025
    1.0
    The female manager with green hair was awful. she snapped when I asked if they had something available, and when I ordered my sweet tea (which isn’t available at the fountain and has to be filled up behind the counter) and asked why I didn’t get it, she asked why I ordered it.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 85 Bangor St, Augusta, ME?

McDonald's in Augusta is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Augusta?

Delivery service is available daily from 6:00 AM to 10:45 PM at McDonald's Augusta location.