McDonald's

3.7
1401 reviews
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Business Details

209 Western Ave, Augusta, ME
04330, United States
(207) 622-2121
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
209 Western Ave, Augusta, ME
04330, United States

Hours

Reviews

3.7
1,401 reviews
5 stars
493
4 stars
379
3 stars
276
2 stars
100
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly staff, others report rude interactions and poor management.

Order Accuracy

Many customers express frustration with incorrect orders and issues with food preparation, including missing items and wrong modifications.

Food Quality

Feedback on food quality is inconsistent, with some customers enjoying hot and fresh meals, while others report cold, poorly prepared, or unsanitary food.

Pricing Concerns

Customers note rising prices and express dissatisfaction with the value for money, citing high costs relative to food quality.

Cleanliness

The cleanliness of the dining area is a concern for some customers, with reports of dirty conditions and poorly maintained facilities.
  • TT
    Tony Corey (TC Cruising & Travel)
    3 days ago
    5.0
    Order on the app easy plus the specials are great. This McDonald's has removed the soda dispenser so you need to ask for refills. A pain when there buisy
  • AA
    Andrew
    Nov 10, 2025
    1.0
    I come to this McDonalds all the time. They are always making mistakes. The one time I actually confront them about it, and ask for the mcchicken they forgot ( the next time I went there 2 days later ) they told me they would not give me the mcchicken because I did not call. They give out free sandwich cards just for making you pull over and wait, but shorting you a mcchicken is the hill they choose to die on and lose a customer over. There’s way too many fast food locations to excuse poor customer service anymore. No one should have to take more time out of their day to call because you made a mistake. No one should have to deal with the embarrassment of asking for you to replace their mcchicken just to be told no. And NO ONE should have their money stolen from them. I will never come here again, over a mcchicken. Receipt picture included.
  • RP
    Robert Pinard
    Oct 29, 2025
    5.0
    I drive door dash and always great to work with.
  • DA
    Dr Aphra
    Oct 27, 2025
    2.0
    Ordered Mcnuggets and got home to find out they didn't give me the mcnuggets
  • LG
    Laurie Goupee
    Oct 7, 2025
    5.0
    There are many negative reviews below but my experience has almost always been good. It’s difficult to get a decent, hot, meal at any McDonalds these days but rarely has this one disappointed me. Service is always great & friendly. I make it a point to stop at this particular McDonalds because everything is usually hot, cheese is melted & fries are crispy. Kudos to owner/manager & employees! McDonald’s prices have gone crazy but it’s the same at every McDonalds.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Augusta, ME?

McDonald's in Augusta, ME is open daily from 5:00 AM to 11:00 PM.

What time does the drive-thru open and close at this McDonald's?

The McDonald's drive-thru is open every day from 5:00 AM to 11:00 PM.