McDonald's

3.7
1413 reviews
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Business Details

209 Western Ave, Augusta, ME
04330, United States
(207) 622-2121
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
209 Western Ave, Augusta, ME
04330, United States

Hours

Reviews

3.7
1,413 reviews
5 stars
497
4 stars
380
3 stars
276
2 stars
103
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, particularly management.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Food Quality

Several reviews mentioned issues with food quality, including cold or poorly prepared items.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived declining value for money.

Mixed Experiences

While some customers had positive experiences with service and food, many others reported significant issues.
  • EJ
    emma jean
    Dec 30, 2025
    2.0
    who the hell likes a mouth full of mustard
  • MB
    Megan Bullock
    Dec 28, 2025
    1.0
    I went threw the drive thru for 1 Tea,nothing else. Just a drink on our way back to NC.. Then this dude happened.. The guy at the window was more worried about our business and what we were doing in our own personal space then handing my drink to me. Ive never experienced a more rude situation in my 47 yrs. Thank you Augusta Maine McDonald's
  • TR
    Travis Radcliffe
    Dec 16, 2025
    2.0
    Ive been here multiple times, usually in the morning. My wife did a pick up order for our family Saturday night. We were missing two complete happy meals, I called and left a message with what I assume was the head of the franchise. There hasn’t been a response. Bummed as this was $20 in missing food.
  • CR
    Cj Reed
    Dec 15, 2025
    1.0
    I love the to ladies that work later in the evening but for the last 3 nights I’ve used my reward for a free large fry they haven’t gave me it and it’s honestly getting irritating
  • JT
    JP Theriault
    Dec 13, 2025
    1.0
    This place is an absolute mess. I waited 30 minutes in the curbside outside before an appointment, to then walk in to 10 other people returning their messed up orders. When I expressed how long I waited and how unhappy I was, they basically spat in my face and told me to go wait longer.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Augusta, ME?

McDonald's in Augusta, ME is open daily from 5:00 AM to 11:00 PM.

What time does the drive-thru open and close at this McDonald's?

The McDonald's drive-thru is open every day from 5:00 AM to 11:00 PM.