Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and poor quality control.
Service Quality
Feedback highlighted a mix of friendly service and rude interactions, with some staff being praised while others were criticized for unprofessional behavior.
Food Quality
Customers expressed dissatisfaction with food quality, citing stale items, incorrect preparation, and overall inconsistency.
Pricing Concerns
Several reviews mentioned high prices relative to the quality of food, with some feeling that the value has decreased significantly.
Cleanliness and Maintenance
There were complaints about the cleanliness of the dining area and issues with equipment, such as broken ice cream machines.
HC
Haley Collins
Feb 17, 2026
2.0
Waited a longtime for my order after ordering online, on the website.
JB
John Brampton
Feb 13, 2026
1.0
Stoped there today to pick up a breakfast sandwich, hash brown and coffee.
I ordered a sausage egg and cheese bagel, the bagel was not toasted and it was so stale I couldn’t eat it. The sauce they put on it was disgusting, no idea what it was.
The coffee was just brown colored water with no resemblance to coffee and no taste.
The only thing that was okay was the hash brown, but who can mess that up.
Never again, I spent over eleven dollars for crap never going back
So, they replied with a link that I can go to complain BUT you can’t click on to it so what is the use of that.
Just don’t want to own up to the fact that they serve crap food at expensive prices and NO customer service
JS
Justin S
Jan 27, 2026
5.0
GPS misled me to route 202 to get to Bangor, figured I get some gas and some hot food, the 3 people working on the night of the 26th were killing it despite 2 ft of snow all around them. Would definitely sweeten their paychecks come reviews!
EJ
emma jean
Dec 30, 2025
2.0
who the hell likes a mouth full of mustard
MB
Megan Bullock
Dec 28, 2025
1.0
I went threw the drive thru for 1 Tea,nothing else. Just a drink on our way back to NC.. Then this dude happened..
The guy at the window was more worried about our business and what we were doing in our own personal space then handing my drink to me.
Ive never experienced a more rude situation in my 47 yrs. Thank you Augusta Maine McDonald's
What are the operating hours of McDonald's in Augusta, ME?
McDonald's in Augusta, ME is open daily from 5:00 AM to 11:00 PM.
What time does the drive-thru open and close at this McDonald's?
The McDonald's drive-thru is open every day from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery from 6:00 AM to 11:00 PM daily.
What types of pickup and delivery services are available?
You can choose from curbside pickup, delivery, same day delivery, and no-contact delivery at McDonald's.
Can I order McDonald's through a mobile app?
Yes, you can order via the McDonald's App, available on both the Apple App Store and Google Play Store.
What payment options does McDonald's in Augusta accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service.
What nearby places can I visit before or after dining at McDonald's?
Nearby, you can visit Aroma Joe's Coffee or Dunkin' Donuts for coffee, Pizza Hut and KFC for more dining options, and the Maine State Capitol for sightseeing.
How can nearby gas stations like Big Apple Store and CITGO help customers visiting McDonald's?
Big Apple Store and CITGO nearby offer convenient fueling options if you're driving to McDonald's, making it easy to refuel and grab a meal.
Are there fitness and wellness centers near McDonald's where I can go after eating?
Yes, nearby fitness centers include United Fitness and Elevated Cycle, where you can work out or participate in fitness classes after your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: