Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 274 Western Ave in Augusta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries as delicious and fresh, with many noting the generous portions.
Service Issues
Several reviews highlighted problems with order accuracy and wait times, particularly with online orders and customer service interactions.
Cleanliness
Feedback indicated mixed experiences regarding cleanliness, with some customers reporting dirty tables and floors, while others noted clean facilities.
Pricing
Many customers found the prices to be on the higher side, but felt the quality of food justified the cost.
Staff Friendliness
The staff received positive remarks for being friendly and helpful, although there were some negative experiences reported.
AC
Anna Clapham
2 days ago
1.0
Been to this five guys over 20x because the food is always consistent until we had our last meal there tonight. Fries were so salty and undercooked they were inedible. The burgers we ordered had the toppings mixed up, cheese unmelted alongside chunks of the lettuce heads instead of the leafs.
WF
Wanda Frost
Feb 24, 2026
5.0
They were fast at getting our order done.
TM
Traverus Moore
Feb 22, 2026
4.0
Nothing on the workers but I feel like the amount of of fries now are a alot less than a few years ago
GS
Greg Soper
Feb 17, 2026
1.0
Received a BOGO 40FGBDAY code to use today with the requirements being that it has to be an online order. Tried to order for an hour on the app and online with no success. Finally called the store and was informed that all online ordering is unavailable this evening so you cannot use your coupon that they sent me twice. This appears to be very intentional. Thank you, have a nice day.
DS
Danielle Simmons
Feb 11, 2026
1.0
It says they open at 11. Showed up at 1115 and all the lights were off including the open sign. I've also had to cancel orders after waiting for them because of how slow they are. This Augusta location is one to avoid!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Where is Five Guys located in Augusta?
Five Guys is located at 274 Western Ave, Augusta, ME 04330, USA.
What are the operating hours of Five Guys in Augusta?
Five Guys in Augusta is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Augusta accept reservations?
No, Five Guys does not accept reservations.
Can I order food online from Five Guys Augusta?
Yes, you can order food online at https://order.fiveguys.com/location/augusta-senator-way/menu.
Does Five Guys Augusta offer delivery and what are the delivery hours?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order through their delivery page.
What payment methods are accepted at Five Guys Augusta?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer gluten-free options?
Yes, Five Guys offers some gluten-free options such as sandwiches without buns using wraps or bowls. Please check their allergen chart for details and beware of cross-contamination risks.
What are some nearby places around Five Guys Augusta?
Nearby places include Starbucks, Supercuts, Men’s Wearhouse, UScellular, and the Senator Inn & Spa, offering options for coffee, shopping, haircuts, mobile services, and accommodations.
How can nearby Starbucks help during my visit to Five Guys Augusta?
After enjoying your meal at Five Guys, you can stop by the nearby Starbucks for coffee or a smoothie, conveniently located close by for a sweet treat or caffeine boost.
Are there nearby accommodations if I want to stay overnight close to Five Guys Augusta?
Yes, the Senator Inn & Spa is nearby, providing comfortable lodging and spa services conveniently close to Five Guys.
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