Dunkin'

3.7
549 reviews
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Business Details

56 Bangor St, Augusta, ME
04330, United States
(207) 623-5038
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Augusta, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
56 Bangor St, Augusta, ME
04330, United States

Hours

Reviews

3.7
549 reviews
5 stars
240
4 stars
130
3 stars
59
2 stars
37
1 star
83

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Long wait times in both drive-thru and counter service were a common complaint, with some customers waiting over 30 minutes.

Staff Behavior

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and poor management.

Product Availability

Customers expressed frustration over the frequent lack of available menu items, including coffee and food.

Overall Experience

The overall sentiment was negative, with many customers vowing not to return due to repeated poor experiences.
  • CM
    Catlin Main
    Jan 5, 2026
    1.0
    My visit today was very disappointing. Only 3 people working at 8 am on a Monday morning. I waited for a few minutes in the lobby and finally had to ask the workers if anyone was on counter. The gentleman on drive thru said yup that’s me. He came over and took my order. As I waited I watched the 3 staff member’s work. The gentleman working the food station began hacking and coughing into a rag, blew his nose, and went back to making food and wrapping sandwiches. Not only that, he then began to pull food from a trey and eat the food, then continue making food, all without washing his hands and changing gloves. Yuck! I wanted to tell all those poor drive through guests to not eat the food! Very disappointing this franchise can’t properly staff the establishment. I asked where the manager was and I was completely ignored.
  • AA
    Alex
    Nov 26, 2025
    1.0
    Always out of everything. At least they have coffee still, hard to run out of that when the cup is filled top to bottom with ice.
  • SL
    Sarah LaRue
    Nov 6, 2025
    4.0
    Almost forgot cold foam
  • DB
    Dwayne Bates
    Nov 1, 2025
    1.0
    This place never has what they sell. They never have the donuts that they allegedly sell and I order through them with doordash too many times and consistently. My sandwich that should be on a plain bagel is on an English muffin and I've called them and they say they don't have it. I don't understand how this consistently is a problem for months if you don't have what you sell. How are you a business?
  • KB
    Kaleb Boucher
    Oct 30, 2025
    1.0
    If I could rate this place any worse, I would, been stuck in the drive through line, no possible way to turn around, for well over an hour. Absolutely pathetic.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 56 Bangor St, Augusta, ME?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.