Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Augusta, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times in both the drive-thru and inside the store, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Staff Behavior
Feedback varied on staff interactions; while some customers praised friendly service, others noted rudeness and poor management.
Product Availability
Several customers expressed frustration over the frequent lack of food items and drinks, indicating poor inventory management.
Quality Consistency
The quality of food and drinks was inconsistent, with some customers enjoying their orders while others reported burnt or poorly made items.
SL
Sarah LaRue
Nov 6, 2025
4.0
Almost forgot cold foam
DB
Dwayne Bates
Nov 1, 2025
1.0
This place never has what they sell. They never have the donuts that they allegedly sell and I order through them with doordash too many times and consistently. My sandwich that should be on a plain bagel is on an English muffin and I've called them and they say they don't have it. I don't understand how this consistently is a problem for months if you don't have what you sell. How are you a business?
KB
Kaleb Boucher
Oct 30, 2025
1.0
If I could rate this place any worse, I would, been stuck in the drive through line, no possible way to turn around, for well over an hour. Absolutely pathetic.
TB
Tyler Bhandon
Sep 18, 2025
1.0
Driver thru is always 20-30 minutes long, even for 5-6 cars. Either poor management, poor training for optimized employees, poor wages so nobody wants to work or a bad work environment so people quit. Something, corporate take note.. I’m not the only one that has issues.
ID
Iam Deodat
Sep 5, 2025
1.0
Always come in the morning to get my coffee before work, only this morning the store manager Jacob told two crew members to shut up "jokingly" while his crew was working to get orders out as soon as possible. After, he turned to a newer girl and mocked what she said when she had asked for him to stop being so rude to his crew members. After seeing a store manager disrespect so many women on shift during peak breakfast hours, I was appalled, and got my coffee and left. I won't be returning to this location.