Brand Certified
Dunkin'
3.3(163 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
670 Civic Center Dr, Augusta, ME
04330, United States
Certified by Dunkin' • Mar 01, 2026
(207) 621-0080
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Augusta, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
163 reviews
5 stars
66
4 stars
25
3 stars
17
2 stars
5
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20-30 minutes.
Staffing Issues
Many reviews highlighted a consistent problem with understaffing, leading to poor service and long wait times.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or poorly made drinks.
Customer Service
While some employees were noted as friendly, overall customer service was criticized for being unprofessional and disorganized.
Product Quality
Several reviews mentioned dissatisfaction with the quality of coffee and food items, including burnt coffee and incorrect ingredients.
- JTJoseph TolmanFeb 6, 20265.0The young man and two ladies working this morning were busting ass. I didnt see any of them stop for even a moment. They all did great and my order came out perfect. They all deserve some recognition and a raise. Big props to the only guy that was working there, he was reallt giving his all and not folding under pressure. 5 stars all the way.
- RLRebecca LindseyFeb 4, 20261.0lol the girly pops working didn’t like that i asked for half calf so they gave me full decaf when i asked for just regular instead <\3 so when i realized… i dumped it out and went to Starbucks :p hope ur day gets betterrrrr xo
- GPGloria PoppasJan 29, 20261.0Been trying to get a hold of these people..I discovered an unauthorized charge to my debit card account today for $3.68 and would like to get to the bottom of it .i would like the store manager or owner to contact me please to rectify this..
- JBJosh BroadDec 26, 20251.0Coffee is watered down, looks like coffee taste like water. Its junk dont waste your money here to overpay for coffee water.
- KKKNov 30, 20251.0They never have enough staff to run both the lobby and the drive-through. I left without a coffee after 15+ mins in lint multiple times.
Frequently Asked Questions About Dunkin'
What are Dunkin's opening hours in Augusta, ME?
Dunkin' in Augusta, ME is open every day from 5:00 AM to 7:00 PM.
Does Dunkin' in Augusta offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
What are some of the specialty items available at Dunkin' Augusta?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
What holiday drinks are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from the holiday menu.
How can I order Dunkin' ahead for a quick grab and go experience?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play, or via their online ordering website.
What meals are served at Dunkin' in Augusta?
Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru available at Dunkin' Augusta?
Yes, this location has a drive-thru service for convenient ordering.
Are there any nearby gas stations close to Dunkin' in Augusta?
Yes, Damon’s Quick Stop and Irving Oil gas stations are located nearby, which is convenient if you want to fuel up before or after grabbing your coffee.
Are there local auto repair services close to Dunkin' for vehicle maintenance?
Safety First Auto Repair and Care is near Dunkin', offering automotive repair and car wash services if needed.
What nearby community and recreational places can I visit after Dunkin'?
Nearby you can find the Kennebec Dance Centre for performing arts classes and the First United Pentecostal Church of Augusta Maine for community services, making great stops before or after your Dunkin’ visit.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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