Dunkin'

3.8
558 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Augusta, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5 Gaywalk St, Augusta, ME
04330, United States

Hours

Reviews

3.8
558 reviews
5 stars
256
4 stars
115
3 stars
68
2 stars
33
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor staff training, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including incorrect orders, stale items, and unsatisfactory taste.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.

Cleanliness and Maintenance

The location was criticized for poor cleanliness, including dirty tables and a neglected parking lot.

Inconsistency

Customers experienced inconsistency in product availability and service, with some visits being satisfactory while others were disappointing.
  • SM
    Steve Moulton
    Dec 30, 2025
    1.0
    Avoid this place the food is disgusting and the staff is very badly trained
  • JB
    Josh Broad
    Dec 26, 2025
    1.0
    If you pay $5 for a coffee it should taste like coffee, this stuff taste like water. Terrible value.
  • CC
    Chloe
    Dec 5, 2025
    1.0
    Refused to serve us because it was 10 minutes before close
  • SB
    Seth Bailey
    Oct 19, 2025
    1.0
    They just be short staffed or something because every drive through stop takes 30 minutes before your order is taken, awful attitudes
  • NP
    Nel Pray
    Sep 4, 2025
    1.0
    If there was a competition for worst Dunkin in Maine this one would place 1st, 2nd, and 3rd.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 5 Gaywalk St, Augusta, ME?

Dunkin' is open every day from 3:30 AM to 9:00 PM.

Does Dunkin' in Augusta offer drive-thru service?

Yes, this location features a drive-thru for quick and convenient service.