Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Augusta, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
555 reviews
5 stars
256
4 stars
115
3 stars
68
2 stars
33
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, often exceeding 20 minutes.
Staff Attitude
While some staff were noted as friendly, many reviews highlighted rude behavior and poor customer service.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness and Maintenance
The parking lot and overall cleanliness were criticized, with reports of potholes and unkempt conditions.
Product Availability
Customers often found that popular menu items were unavailable, contributing to frustration.
- SBSeth BaileyOct 19, 20251.0They just be short staffed or something because every drive through stop takes 30 minutes before your order is taken, awful attitudes
- NPNel PraySep 4, 20251.0If there was a competition for worst Dunkin in Maine this one would place 1st, 2nd, and 3rd.
- RCRoger ClarkAug 21, 20251.0Waited 25 min in drive through. The young lady didn't know what the special was . After we got our food I had to go inside and wait another 20 to get what I had ordered. When I said what the mess up was I was told oh I didn't know. Plus if your gonna run a special have the product on hand
- STsamantha ThibodeauAug 20, 20251.0This is the slowest Dunkin I’ve ever been to. Staff more concern with personal stories to each other than customers. Very long wait for order.
- DADaniel AnnanceAug 20, 20251.0Frozen machine is "broken" when they don't feel like making frozen drinks. Place is a joke.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' at 5 Gaywalk St, Augusta, ME?
Dunkin' is open every day from 3:30 AM to 9:00 PM.
Does Dunkin' in Augusta offer drive-thru service?
Yes, this location features a drive-thru for quick and convenient service.
Can I order Dunkin' products for delivery or curbside pickup?
You can order for delivery and curbside pickup services are also available at this Dunkin' location.
What are some of the specialty items available at Dunkin' Augusta?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' serve breakfast, lunch, and brunch?
Yes, Dunkin' serves breakfast, lunch, and brunch meals.
Is there a mobile app to order from Dunkin'?
Yes, you can order ahead quickly using the Dunkin’ mobile app available on both Apple App Store and Google Play.
What new holiday drinks can I try at Dunkin'?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, or the new Berry Sangria Refresher during the holiday season.
Is there a Dunkin' location near the University of Maine at Augusta?
Yes, Dunkin' is conveniently located near the University of Maine at Augusta, making it a great spot for students and staff to grab coffee or snacks.
Can I visit Dunkin' after exploring the Holocaust and Human Rights Center of Maine?
Definitely! Dunkin' is located near the Holocaust and Human Rights Center of Maine, so you can enjoy a coffee or meal before or after your visit there.
Are there other food options near Dunkin' at 5 Gaywalk St?
Yes, nearby food options include Denny's for American diner fare, Sam's Italian Foods for pizza, and Dairy Queen for ice cream treats.