Brand Certified
Dunkin'
3.7(564 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5 Gaywalk St, Augusta, ME
04330, United States
Certified by Dunkin' • Mar 01, 2026
(207) 621-1325
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Augusta, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
564 reviews
5 stars
258
4 stars
115
3 stars
68
2 stars
33
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported extremely slow service, long wait times, and poor customer interactions, with many expressing frustration over staff behavior and lack of training.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food and drinks, leading to dissatisfaction among customers.
Cleanliness and Maintenance
Several customers noted unsanitary conditions, including dirty tables and a poorly maintained parking lot, which contributed to a negative overall experience.
Staffing Issues
Many reviews pointed out that the location is often understaffed, leading to delays and overwhelmed employees, which negatively impacted service quality.
Product Availability
Customers frequently mentioned that menu items were unavailable, including popular drinks and food items, which added to their frustration.
- DTDora TellierFeb 12, 20265.0Love dunkin
- JMjoe morryFeb 6, 20261.0Worst dunkin in Maine by far. Don't waste your time or money
- OGOscar GarciaFeb 1, 20261.0You’ll be lucky to get a coffee from here before the end of the 2020’s
- EMEileen MiazgaJan 14, 20261.0Grouchy cashier, poor customer service .Sad she had to behave so poorly
- SMSteve MoultonDec 30, 20251.0Avoid this place the food is disgusting and the staff is very badly trained
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' at 5 Gaywalk St, Augusta, ME?
Dunkin' is open every day from 3:30 AM to 9:00 PM.
Does Dunkin' in Augusta offer drive-thru service?
Yes, this location features a drive-thru for quick and convenient service.
Can I order Dunkin' products for delivery or curbside pickup?
You can order for delivery and curbside pickup services are also available at this Dunkin' location.
What are some of the specialty items available at Dunkin' Augusta?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' serve breakfast, lunch, and brunch?
Yes, Dunkin' serves breakfast, lunch, and brunch meals.
Is there a mobile app to order from Dunkin'?
Yes, you can order ahead quickly using the Dunkin’ mobile app available on both Apple App Store and Google Play.
What new holiday drinks can I try at Dunkin'?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, or the new Berry Sangria Refresher during the holiday season.
Is there a Dunkin' location near the University of Maine at Augusta?
Yes, Dunkin' is conveniently located near the University of Maine at Augusta, making it a great spot for students and staff to grab coffee or snacks.
Can I visit Dunkin' after exploring the Holocaust and Human Rights Center of Maine?
Definitely! Dunkin' is located near the Holocaust and Human Rights Center of Maine, so you can enjoy a coffee or meal before or after your visit there.
Are there other food options near Dunkin' at 5 Gaywalk St?
Yes, nearby food options include Denny's for American diner fare, Sam's Italian Foods for pizza, and Dairy Queen for ice cream treats.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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