Dunkin'

3.7
238 reviews
Decked Out Lattes
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Business Details

362 Riverside Dr, Augusta, ME
04330, United States
(207) 213-4644
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Augusta, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
362 Riverside Dr, Augusta, ME
04330, United States

Hours

Reviews

3.7
238 reviews
5 stars
104
4 stars
48
3 stars
32
2 stars
20
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, especially in the drive-thru, with long wait times and orders being incorrect or forgotten.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for rudeness and lack of professionalism.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with app orders and specific requests not being fulfilled.

Cleanliness and Quality

The location was noted for being clean, but there were complaints about the quality of food items, including stale donuts and poorly made coffee.

Pricing Concerns

Customers expressed dissatisfaction with high prices for coffee and food, often comparing them unfavorably to other options.
  • RH
    R Haynes
    Oct 11, 2025
    5.0
    Very clean, good prices on breakfast sandwiches made fresh
  • MC
    Mike Crocker
    Sep 29, 2025
    2.0
    I usually stop in the afternoon when leaving work.. no issues. The two times ive stopped in the morning though. Thats different both times ive order ahead through the app. The first time i ordered way ahead and it still wasnt ready and i had to ask for my donuts. ( dozen) today i orderd ahead so my coffee wouldnt be so hot when i got it. But to my pleasant surprise they gave my coffee to someone else after i waited in drive thru to pick it up and defeated the purpose of letting it cool. She said sorry but that only works for so long. I will still stop there but certainly hope they pay a bit more attention
  • CD
    Chris Duchardt
    Sep 25, 2025
    1.0
    Dunkin’s across the board need to start hiring people that will read the orders when sent through the app! Ordered WHITE CHEDDAR on my sandwich and got American. Too bad I was already out on the interstate when I noticed it!
  • PP
    Patience
    Sep 22, 2025
    5.0
    Pink hair girl always does above and beyond. I can always count on my drink being made well while she’s working.
  • LG
    Lori Gary
    Aug 24, 2025
    1.0
    I stopped about 8 am on Sunday. My 8 year old granddaughter and watched for more then 5 minutes while 3 young ladies walked by us ignored us blatantly. Until I asked are you going to serve us then one of them very abruptly and rudely said yeah, whatever. We got the minimal what we wanted and left. Never will I go there again.
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Frequently Asked Questions About Dunkin'

What are the regular opening hours for the Dunkin' location at 362 Riverside Dr, Augusta, ME?

This Dunkin' location is open every day from 6:00 AM to 7:00 PM.

What seasonal drinks are currently available at this Dunkin' store?

You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.