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Arby's

4.2
(1464 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
219 Western Ave, Augusta, ME
04330, United States

Hours

Reviews

4.2
1,464 reviews
5 stars
779
4 stars
412
3 stars
156
2 stars
43
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and curly fries, but there were mixed reviews about specific items and some complaints about cold food.

Service Experience

While many praised the friendly and efficient staff, there were notable complaints about rude cashiers and slow service, especially in the drive-thru.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, indicating a need for better maintenance.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to dissatisfaction among some customers.
  • ST
    Steve Thompson
    3 days ago
    5.0
    Arby's is by far the best fast food joint around wish there was more of them. Atleast your not eating meal worms and silica like at those other burger places
  • BK
    Becky Keeler
    Feb 21, 2026
    5.0
    Potato cakes are back for good and they are coming back to Bangor
  • AA
    Aaron
    Feb 16, 2026
    5.0
    Staff was a bit rude while going through the drive thru and the food was underpar and cold when handed.
  • EB
    Eric Brunelle
    Feb 15, 2026
    2.0
    I love Arby's but this one in Augusta needs a remodel. The drive through sign is falling apart so I could barely read it. The staff was not very pleasant to talk to. One worker even told me this place is not well maintained. I ordered a roast beef and cheddar with fries and a side of poppers that were all cold.
  • MH
    Michael Haskell
    Jan 29, 2026
    5.0
    The roast beef sliders are worth the money, two sliders for less than the price of one regular sandwich, you still get just as much, I put barbecue sauce on them, yum

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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