Arby's

4.2
1611 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
219 Western Ave, Augusta, ME
04330, United States

Hours

Reviews

4.2
1,611 reviews
5 stars
852
4 stars
465
3 stars
174
2 stars
46
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and curly fries, but there were mixed reviews regarding temperature and accuracy of orders.

Service Experience

While many praised the friendly and efficient staff, there were several complaints about rude cashiers and slow service, especially in the drive-thru.

Cleanliness

Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers noting unsanitary conditions in the dining area and bathrooms.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
  • CM
    Christopher McIntire
    3 days ago
    5.0
    Love the food! Wish it was closer to Belfast.
  • JC
    Jason Chatfield
    4 days ago
    4.0
    It was good compared to other chains. The service was pretty decent.
  • AS
    Aviance Sheets
    6 days ago
    4.0
    Quick and tasty. Why did no one tell me they had gyros? Closest thing I've had to Mediterranean in a long time!
  • PB
    Peter Brush
    Dec 30, 2025
    4.0
    Good food, not always fast however.
  • DW
    Dan Woods
    Dec 14, 2025
    5.0
    Roast Beef & Cheddar for the win! Arby's definitely got the meats