Wendy's

3.7
1521 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
133 Center St, Auburn, ME
04210, United States

Hours

Reviews

3.7
1,521 reviews
5 stars
585
4 stars
398
3 stars
218
2 stars
115
1 star
205

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors, bathrooms, and food handling practices.

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Several reviews mentioned cold, overcooked, or incorrect food orders, leading to dissatisfaction with the meal experience.

Staff Attitude

There were mixed reviews about staff behavior, with some customers noting rudeness and poor management, while others praised friendly service.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, or wrong food being served.
  • G1
    GlitterFactory 1
    Nov 9, 2025
    4.0
    Service inside was very slow. I was one person back in line, and it took 8 minutes just to take my order. 5 people working I could see... just slow to get orders together and out for doordashers, and dining. Drive thru was getting orders out quickly... 7-8 orders at least while I waited to give my order. Just need better help in front of store.
  • SA
    Sarah Armstrong
    Nov 8, 2025
    1.0
    Took over 10 minutes to take our order because al there worker were assisting drive through and they only had one person up front. Also they completed doordash orders before taking our order.
  • EN
    Edgar Nogueira
    Oct 20, 2025
    1.0
    The place was very dirty, and the employees were touching the customers’ food with their bare hands. One of them even came back from the bathroom and immediately started handling the fries without gloves 🤮🤮 I left and didn’t eat anymore.
  • JW
    Jason Winn
    Oct 17, 2025
    1.0
    Just went there.. waited 15 minutes to get a snarky drive thru guy telling us they have 3 people working and they'll be with us in a few minutes.. it's been 15 min! Claiming they have a full lobby already. Do better Wendy's! You get paid too much and cost too much too be this inadequate. Needless to say we drove off to findnanother option.. and it's 9pm when we were there... not exactly rush hour...
  • MT
    Megan Tranten
    Oct 6, 2025
    2.0
    I stood and waited over 20-30 minutes to order at 1130-1145. I would have gotten quicker service at a full service restaurant, and the only reason I got to order faster was because my toddler who had an appointment up the road was screaming/hungry sick of waiting and a bunch of people walked out/a couple let me cut them. The lady at the front desk was just flooded and it wasn’t her fault, and I basically had to beg for French fries and luckily she expeditiously put our order first (just a kids meal and fries) or it would have been even worse. The DoorDash orders really should be shut off during this time. They basically get a “fast lane” and get to cut everyone else and don’t have to order with a person, therefore they get their food quicker than the person physically there or in a drive thru which is absolutely ridiculous. It took me over an hour to get in and out and I was rushing to make it across the street when before walking in I expected to be able to run atleast one other errand.

Frequently Asked Questions About Wendy's

Is Auburn Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.