Wendy's

3.7
1535 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
133 Center St, Auburn, ME
04210, United States

Hours

Reviews

3.7
1,535 reviews
5 stars
588
4 stars
399
3 stars
221
2 stars
117
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and in-store orders, often exceeding 20-30 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold and improperly prepared items, leading to dissatisfaction.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and food handling practices.

Staff Behavior

There were multiple complaints about rude or unprofessional staff behavior, particularly from management, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of certain menu items.
  • MW
    Melissa Watkins
    Jan 5, 2026
    1.0
    Poor management always looking to fight with dashers. Screaming at employees like they are friends very in clean and in professional
  • DD
    Dave and Del
    Dec 21, 2025
    5.0
    They have a Jr burger for less than $2.00, My pup gets a treat whenever we travel to upstate Maine and she looks forward to it. We have only used the drive through and they have been very accommodating when we order just a plain jr burger. No roll just the burger.
  • MG
    Mechelle G
    Dec 13, 2025
    3.0
    Shift leader hair was all over the place while prepping food. Was useless in helping the young man working the register to teach him how to do gift cards. Service was top notch, I gave the young man $10 tip for his extraordinary customer service was a bit worried about eating the food the hairy guy was prepping for me.
  • SF
    Shannon Foy
    Dec 12, 2025
    1.0
    I am currently sitting with my granddaughter after waiting 30 minutes to feed her with no signs of food coming. Apparently I'd get it faster if I'd Door Dashed it, since they take priority, apparently.
  • JM
    James Morrison
    Dec 12, 2025
    2.0
    Went thru drive thru at 11:30 pm got my food couldn’t drink the soda cause it tasted like c02 and the chicken fingers were so nasty I had to throw them in the trash so for 13 dollars I got some fries needless to say I’m never going back again

Frequently Asked Questions About Wendy's

Is Auburn Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Auburn, ME?

The drive-thru is open daily from 6:30 AM to midnight.