McDonald's

3.4
1508 reviews
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Business Details

138 Center St, Auburn, ME
04210, United States
(207) 376-4552
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
138 Center St, Auburn, ME
04210, United States

Hours

Reviews

3.4
1,508 reviews
5 stars
485
4 stars
322
3 stars
331
2 stars
113
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback indicated a mix of experiences, with some customers praising individual staff members while others reported rude or unhelpful service.

Food Quality

Several customers noted that food quality was inconsistent, with complaints about cold or poorly prepared items.

Cleanliness

There were multiple mentions of unsanitary conditions, particularly regarding food handling and cleanliness in the dining area.
  • AA
    April
    4 days ago
    1.0
    Closing down during the middle of the day for two hours is not ok. Taking my order and my money then an hour to let me know this McDonald's randomly closed while making my order is extremely unprofessional and I won't ever be going back to this location or probably any McDonald's after this. I've never seen a chain restaurant just throw their hands up and quit but leave it to Lewiston/Auburn to be the first 🤦🏻‍♀️ In this area no one wants to work. They work really hard to avoid working around here. Might as well close up like all the American foo
  • MB
    Marita Bonville
    Oct 26, 2025
    1.0
    How do you manage to forget the sauce fries AND straws?
  • JM
    J M
    Oct 23, 2025
    1.0
    I really just hate it here, management is typically awful with few notable exceptions. The meals take forever to be served, the staff are over burdened and under paid. The location is extremely short staffed. They will mess up your order on average 50% of the time due to operational stress
  • DD
    Dan
    Oct 15, 2025
    1.0
    Ordered my 2 double cheeseburgers only ketchup and pickles on it and went back in to let them know that it had onions on it. They didn't even listen to what I told them that was wrong. Refused to make my two burgers again and rudely canceled my order. REFUSED to make it for me. The shittiest customer service I have received.
  • MV
    Melanie Vincent
    Oct 9, 2025
    1.0
    Drive through at this location is an absolute mess. Parking EVERY CAR in waiting spots that don’t actually exist, just to expedite false “out” times is insane. With all waiting spots full and people parked by the door in the exit isle, it just blocks the exit for anyone else. There’s no line and true no reason to park people just so that can all back into each other trying to get out. Stop the madness!! Someone is going to get hurt.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 138 Center St, Auburn, ME?

Delivery is available from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.