Five Guys

4.2
403 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 223 Center St. in Auburn is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
223 Center St., Auburn, ME
04210, United States

Hours

Reviews

4.2
403 reviews
5 stars
245
4 stars
79
3 stars
38
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries, there were consistent complaints about the quality of the fries being soggy or overly salty, and some burgers were described as greasy and falling apart.

Service Experience

Customer service experiences varied widely; some reviews highlighted friendly and efficient staff, while others reported rude service and long wait times.

Cleanliness

The restaurant was frequently noted for its cleanliness, although some reviews mentioned issues with food handling practices.

Pricing

Several customers felt that the prices were high relative to the quality of food received, with some expressing dissatisfaction over the value for money.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the casual dining experience while others found it uncomfortable due to seating arrangements and loud music.
  • CD
    Camden Dube
    Nov 13, 2025
    3.0
    My burger was very bland and not good at all. Also it took 25 minutes for them to make 2 burgers and fries at 4 on a Thursday The fries are the best though.
  • G1
    GlitterFactory 1
    Nov 8, 2025
    5.0
    Cajun Fries for sure are a must. The burgers are great. This location has the multi-soda machine in the dining area, 2 of them. Good amount of tables too. Restroom was clean and bo weird smells. I've yet to try the shakes, but many people ordered them with their meals.
  • NL
    Nina Leclair
    Nov 2, 2025
    1.0
    Came to get something to eat at 8:41 hours online said 10 . Doors were locked and they were cleaning and closed already ?
  • MH
    Michelle Ham
    Nov 1, 2025
    3.0
    Bearded dude is rude for no reason. It’s a fry station, calm down, steady your pace, watch your tone. Or go find a job that better suits you. You can have a bad day without being rude.
  • SM
    Sean Mccarron
    Oct 16, 2025
    3.0
    Not one to rag on 5 guys have always loved it but Auburn Maine location is not up to par with any other 5 guys I've been to. Once I'm okay with that two times I'm a little frustrated but three times you get a bad review. Three times I've gotten bad lettuce to the point of rotten this time would have probably gotten sick from eating it. I cannot be the only person dealing with this cuz all the lettuce comes from bin clearly has been sitting out all day. Can we please do a little communication and do a lot better, especially with the name five guys you're trying to uphold!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.