Dunkin'

3.8
428 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
360 Center St, Auburn, ME
04210, United States

Hours

Reviews

3.8
428 reviews
5 stars
197
4 stars
91
3 stars
54
2 stars
28
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and incorrect orders.

Order Accuracy

Many customers express frustration over frequent mistakes with their orders, including incorrect items and preparation.

Cleanliness

Several reviews highlight issues with cleanliness, particularly in the dining area and bathrooms, leading to negative impressions.

Speed of Service

While some customers appreciate the fast service, others consistently report long wait times, especially in the drive-thru.

Employee Behavior

Feedback indicates a lack of professionalism among some employees, with reports of rude interactions and unprofessional conduct.
  • JB
    Jaden Bourgoin
    Oct 11, 2025
    1.0
    The woman at the window needs to be fired immediately.. she has black hair. Had to repeat my order multiple times when in the drive through because she is clearly hard of hearing which i have no actual clue why they would put the person hard of hearing on the headset. I asked for two bacon egg and cheese wake up wrap and got one wrap and asked her to add the other wrap because she miss heard me saying TWO and proceed to tell me I have to go back through the line for something that was her fault. Then I said “wow okay”and was gonna just leave but she had yet to give me my card back I asked for it back this girl proceed to hand me a straw instead of my card, and I had to repeat I need my card multiple time until she finally understood what I was saying. (And no the order didn’t come up on the screen for me!!! So I had no clue she only had one on there.)
  • PA
    Pamela Arthurs
    Sep 2, 2025
    5.0
    Busy place but still fast service
  • BN
    BoogNeck Øne
    Jul 23, 2025
    5.0
    The main reason I gave 5 stars to Dunkin on Center Street in Auburn is because of an excellent employee named Kyle. He showed compassion and wonderful customer service to my child and I when we came in basically as they were closing. Although I'm sure he was ready to finally finish his day and close up, he made sure my kiddo got what she wanted and that she walked out with a smile on her face...and he did it all with a smile. Which makes this papa bear very happy. Completely restored my faith in Dunkin! Thank you sir.
  • DW
    Devon Watts
    Jul 22, 2025
    1.0
    This store is a joke my husband's and I get the easiest coffees and once in a while I get a bagel toasted dark. It's never toasted and the coffees are almost never made right. It's like they take your order then make whatever the want. Very disappointed.
  • AA
    Ann
    Jul 13, 2025
    5.0
    Great service and fast.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Auburn, ME?

Dunkin' is open from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.