Dunkin'

3.8
433 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
360 Center St, Auburn, ME
04210, United States

Hours

Reviews

3.8
433 reviews
5 stars
198
4 stars
91
3 stars
54
2 stars
29
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rude behavior and mistakes in orders.

Order Accuracy

Many customers expressed frustration over incorrect orders, including missing items and wrong drink preparations.

Staffing Issues

Reviews indicate that the location is often understaffed, leading to long wait times and overwhelmed employees.

Cleanliness

Several customers reported unsanitary conditions, particularly in the bathrooms and food preparation areas.

Customer Experience

While some customers had positive interactions and appreciated the staff's efforts, others felt neglected or disrespected, impacting their overall experience.
  • BB
    Billy Bob
    Jan 1, 2026
    1.0
    This woman Makayla with pink hair, gave me many different dirty looks for no reason I simply smiled at her then today I’m going through it and she’s again giving dirty looks and laughing looking at me and my mother with her coworker, absolutely stupid and yet I can’t seem to find a way to contact a manager.
  • MA
    M Ant
    Dec 15, 2025
    1.0
    Workers and front line managers are great but the regional mamagement runs them ragged. Today i had to abandon my food order to catch the bus as the lone worker running register, drinks and food. They were going above and beyond working crowd control for the growing weekday lunch line. Dozens of workers with short breaks and shoppers trying to grab a quick drink after shopping. The worker was very hard working and efficient, very polite and apologetic but they shouldnt have to be. The demands placed on them are impossible and would break most people. They cant provide quality timely service under the pressures they are placed. Its abusive and unsustainable, not the way to run a successful business. The owners and regional mamagers need to get their priorities straight or they will be sued for the visible harmdul workplace practices they enforce. The workers and lower management need to unite to strike for better wages and dignity in the workplace, for their own well being and better service to the customers. Please be kind to the workers its not their fault they are being taken advantage of. Dont forget to tip if you can.
  • AZ
    Ashley Zook
    Nov 26, 2025
    5.0
    The woman in the drive through told me to stay beautiful and I appreciated it so much. My friend Tyler used to serve coffee and tell everyone to stay beautiful. ❤️ something nice to start my day.
  • JB
    Jaden Bourgoin
    Oct 11, 2025
    1.0
    The woman at the window needs to be fired immediately.. she has black hair. Had to repeat my order multiple times when in the drive through because she is clearly hard of hearing which i have no actual clue why they would put the person hard of hearing on the headset. I asked for two bacon egg and cheese wake up wrap and got one wrap and asked her to add the other wrap because she miss heard me saying TWO and proceed to tell me I have to go back through the line for something that was her fault. Then I said “wow okay”and was gonna just leave but she had yet to give me my card back I asked for it back this girl proceed to hand me a straw instead of my card, and I had to repeat I need my card multiple time until she finally understood what I was saying. (And no the order didn’t come up on the screen for me!!! So I had no clue she only had one on there.)
  • PA
    Pamela Arthurs
    Sep 2, 2025
    5.0
    Busy place but still fast service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Auburn, ME?

Dunkin' is open from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.