Dunkin'

3.6
458 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7 Riverside Dr, Auburn, ME
04210, United States

Hours

Reviews

3.6
458 reviews
5 stars
193
4 stars
86
3 stars
64
2 stars
39
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude behavior and poor attitudes from staff.

Order Accuracy

Numerous reviews mention issues with incorrect orders, including wrong drinks and missing items, leading to customer dissatisfaction.

Cleanliness and Hygiene

Several customers expressed concerns about cleanliness, particularly regarding food handling and restroom conditions.

Speed of Service

Many reviews highlight slow service times, especially in the drive-thru, causing frustration among customers.

Product Quality

Mixed feedback on product quality, with some customers enjoying their drinks while others reported poorly made items.
  • KK
    kylee
    Nov 24, 2025
    5.0
    Aiden and his workers are the only ones that know how to properly make a coffee the correct way. this is the only dunkin i go to now just because they’re the only ones that take pride in their work
  • JP
    Joshua Parker
    Oct 26, 2025
    1.0
    I am visiting from Aroostook County Maine. I also am a US Army Vet. I have given DD a lot of money over the years for there products! Today in this store I had the worst experience ever. It was 840am October 26, 2025. There is a non-caucasion female employee with her sleeves rolled up to her shoulders, red hair, glasses, and very long fake nails on. She made my coffee wrong. I simply asked for the right sugar in my coffee. On camera she threw my coffee across the room into the trash can aggressively! She then proceeded to talk trash not realizing i could hear her! After I left I came home and called for the store # and corporate #. She proceeded to talk more trash and make threats over the phone. They refuse to give me her name or the number to place a complaint. This is uncalled for, I then called corporate and put in a formal complaint. I also am passing the word out on Facebook, Snapchat, and All VFW in the surrounding area! Us as humans and Veterans do not need this disrespect!
  • SS
    Stephen Simpson
    Oct 26, 2025
    1.0
    Some of the worst and rudest servive I've ever experienced.
  • SR
    Samuel Robinson
    Oct 25, 2025
    3.0
    Computer system was having issues which lead to alot of confusion about my order. This store is hit and miss when it comes to my and also others iced coffee. It is too strong most of the time.
  • RR
    rahsaan reeves
    Oct 17, 2025
    1.0
    As a public transportation driver, I'm limited to rest rooms. They require me to make a purchase first to use the restroom, that's fine. But then after I make the purchase and ask to use it they tell me they can't because there only 2 employees and they would have to let me in. I'm diabetic, the only reason I pulled into that Dunkin was to use the restroom! They didn't give me a receipt so I couldn't even fill out a proper survey. I'm making a complaint to the chamber of commerce.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Auburn, ME?

Dunkin' in Auburn, ME is open Monday to Friday from 4:30 AM to 8:00 PM and Saturday to Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Auburn offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services.