Dunkin'

3.6
457 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7 Riverside Dr, Auburn, ME
04210, United States

Hours

Reviews

3.6
457 reviews
5 stars
192
4 stars
86
3 stars
64
2 stars
39
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Concerns raised about unsanitary conditions, particularly in restrooms and food handling.

Service Speed

Customers noted slow service, especially during peak hours, causing frustration.

Product Quality

Mixed reviews on drink quality, with some customers receiving poorly made beverages.
  • JP
    Joshua Parker
    Oct 26, 2025
    1.0
    I am visiting from Aroostook County Maine. I also am a US Army Vet. I have given DD a lot of money over the years for there products! Today in this store I had the worst experience ever. It was 840am October 26, 2025. There is a non-caucasion female employee with her sleeves rolled up to her shoulders, red hair, glasses, and very long fake nails on. She made my coffee wrong. I simply asked for the right sugar in my coffee. On camera she threw my coffee across the room into the trash can aggressively! She then proceeded to talk trash not realizing i could hear her! After I left I came home and called for the store # and corporate #. She proceeded to talk more trash and make threats over the phone. They refuse to give me her name or the number to place a complaint. This is uncalled for, I then called corporate and put in a formal complaint. I also am passing the word out on Facebook, Snapchat, and All VFW in the surrounding area! Us as humans and Veterans do not need this disrespect!
  • SS
    Stephen Simpson
    Oct 26, 2025
    1.0
    Some of the worst and rudest servive I've ever experienced.
  • SR
    Samuel Robinson
    Oct 25, 2025
    3.0
    Computer system was having issues which lead to alot of confusion about my order. This store is hit and miss when it comes to my and also others iced coffee. It is too strong most of the time.
  • RR
    rahsaan reeves
    Oct 17, 2025
    1.0
    As a public transportation driver, I'm limited to rest rooms. They require me to make a purchase first to use the restroom, that's fine. But then after I make the purchase and ask to use it they tell me they can't because there only 2 employees and they would have to let me in. I'm diabetic, the only reason I pulled into that Dunkin was to use the restroom! They didn't give me a receipt so I couldn't even fill out a proper survey. I'm making a complaint to the chamber of commerce.
  • II
    Isaiah
    Oct 1, 2025
    5.0
    Best customer service at a Dunkin by far

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Auburn, ME?

Dunkin' in Auburn, ME is open Monday to Friday from 4:30 AM to 8:00 PM and Saturday to Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Auburn offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services.