Business Details
About
Mexican Restaurant
Chipotle Auburn Center Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.2
821 reviews
5 stars
160
4 stars
66
3 stars
45
2 stars
59
1 star
491
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, unhelpful staff, and poor management, leading to long wait times and unsatisfactory experiences.
Cleanliness
Multiple reviews highlighted the restaurant's filthy conditions, including dirty tables and floors, contributing to a negative dining atmosphere.
Food Availability
Many customers expressed frustration over the restaurant being frequently out of key ingredients, leading to incomplete orders and dissatisfaction.
Food Quality
The quality of food was inconsistent, with reports of overcooked or poorly prepared items, contributing to customer disappointment.
Customer Experience
Overall, the customer experience was marred by rude staff interactions and a lack of attention to detail in fulfilling orders.
- SSsp00ky5 days ago1.0it was good one time and i had hoped maybe it would be good again but both times ive ordered since i got uncooked rice (it was crunchy), and burnt chicken that made my entire meal inedible. also the old guac is disgusting why do you think it’s acceptable to give people grey guac?!
- DWDevin WebberNov 16, 20251.0If zero stars were an option, I'd give them no stars across the board. The customer service is slow and terrible. They stop pulling out fresh product before dinner rush hours even start. If you haven't grabbed your food before 5 pm, you mind as forget getting everything you wanted on your burrito. Last 5 times I have gone there, they have but out of not 1, not 2 but usually 3 things that I like on mine. It's either the carne asada that is always out and even had steak out leaving no beef options, the white rice and even running low on brown, the peppers and onions are never available, the corn salsa, and even given a hard time about asking of they could give us shredded cheese and lettuce when they still had almost 4 hours before close and it was still at dinner hours. The manager once openly admitted that he forgot to order a bunch of things and al.ost blew it off like "oh well, that means less work for me" kind of attitude. I can't say how many times I have put in a door dash order and gotten steak and cheese and nothing else because they had nothing to put on it because they are just not prepared and won't order what they need. Won't work and have terrible mind set. They need a overhaul and reset and start over. There are two other locations I regularly have visited and the service and prep is 110% better than this location.
- AJAusten JoynerNov 15, 20251.0I’m just saying sitting around for 40 minutes to cook some steak is ABSURD for a “fast food” place. That’s all. Also the white rice tastes like dish soap.
- CTCourtney TNov 14, 20251.0The food was horrible. We ordered two burritos, one of the burritos they didn’t have enough chicken for. Then the one that had chicken for, the chicken was so dry that I couldn’t even eat it. They were out of pinto beans and they had brought out some “fresh” white rice that was literally crunchy. It’s as if they just pulled it right out of the bag!! Very disappointed!
- TSTravis SaucierNov 8, 20251.0I don’t think I’ve seen a worse place. Terrible customer service. Workers have one speed (snail), and they couldn’t care less when the line builds up. I had to wait for the worker to finish his conversation with a girl before he finally started my order. They gave me two different excuses as to why they wouldn’t get me rice without cilantro. Dirty, poorly managed and gross. Never going back.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 410 Center St, Auburn?
Chipotle Mexican Grill at 410 Center St in Auburn is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Auburn, Maine?
Chipotle Mexican Grill is located at 410 Center St, Androscoggin, Auburn, ME 04210, USA.
Does Chipotle offer online ordering options?
Yes, you can order online via their website at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve at this location?
Chipotle serves customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices using only 53 real ingredients.
How can I contact Chipotle Mexican Grill at Auburn Center Street by email or phone?
You can email them at ME.3826.AuburnCntrSt@chipotle.com or call +1 207-531-4040 for inquiries.
Are there other fast food restaurants near Chipotle Mexican Grill at 410 Center St?
Yes, nearby fast food restaurants include Firehouse Subs and Taco Bell, which you might consider if you're exploring dining options in the area.
What services are available near Chipotle for personal care or grooming?
Nearby personal care services include Great Clips and Gregory's hair salons, perfect for a haircut or grooming appointment before or after your meal at Chipotle.
Are there any convenient stores or gas stations close to Chipotle Mexican Grill?
Yes, nearby convenience stores and gas stations include Nouria, Irving Oil, and J&S Oil Xpress Stop, useful if you need to fuel up or pick up essentials during your visit.
Does Chipotle at Auburn Center Street welcome LGBTQ customers?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and promotes an inclusive environment.