Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Woodlawn, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported consistent issues with incorrect orders, including wrong items and missing components.
Customer Service
Feedback indicates a lack of professionalism and friendliness among staff, with several customers experiencing rude behavior and poor communication.
Cleanliness and Quality
Several reviews highlighted unsanitary conditions, including flies around food and stale items, raising concerns about food safety.
Speed of Service
Customers noted slow service, particularly in the drive-thru, with long wait times and inefficient order processing.
Product Availability
Frequent complaints about limited availability of popular items, such as donuts and specific drink options, were noted.
EL
EDGAR DANIELS (Bmore Woodshop, LLC)
Oct 5, 2025
1.0
I’m seriously fed up. This is the third time I’ve ordered a large hot Americano and been handed a regular coffee—again charged full price like I wouldn’t notice. I drink this every day, I know what an Americano tastes like, and this is not it. When I bring it up, I get attitude and excuses instead of accountability. Where’s the consistency? Where’s the basic respect for your paying customers? Enough is enough.
LA
Larry Acord
Oct 3, 2025
1.0
NEVER AGAIN! POOR SERVICE!
This place has gone down hill.
I order a dozen donuts at drive thru. Asked if I give the order here or at window. She says come to window and hands me a pre made box! No I have a specific order of donuts and she don’t comprehend well.
It’s Purple Friday for Ravens and None of them are wearing the theme and they Do Not have any Purple donuts!! That ruins our breakfast party!
Her co-worker says I’m holding the line up. WELL DAMN!!! Her co-worker is at fault.
Then gives me the box without a bag!
They ALWAYS give you a dozen donuts in just a box and have ATTITUDE if you ask for a bag! IM DONE GOING THERE!
DD
Devonta Carroll (D.carroll)
Sep 12, 2025
1.0
Do not eat from this place they are selling donuts and food that are contaminated, flies were flying all over everything and they were trying to sell the the food to me knowing bugs was all over everything this place needs to be shut down windows boarded up and doors. The workers there thought it was funny to sell me food with bugs on it they don’t care here be careful
SM
Sarah Money
Aug 11, 2025
2.0
Don’t bother customizing anything you want here. Coffee or food, they will almost always get it wrong. Also fun fact if you order on the mobile app (which should be easier to NOT get my order wrong) you also have to jump through hoops just to be able to get a refund.
They are nice here I’m not going to lie but as far as actually getting the order you placed, good luck.
LF
Lesly Funes
Jul 22, 2025
1.0
Ordered a sausage egg and cheese croissant but had no sausage in to then proceeded to say that’s how we ordered it even though we repeatedly told them it wasn’t processed to charge us for it and we had also ordered 5 chocolate munchkins just to only receive one which wasn’t even chocolate, don’t recommend this location at all staff is completely rude!