Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
421 reviews
5 stars
176
4 stars
111
3 stars
59
2 stars
25
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, poorly prepared, or lacking flavor.
Service Speed
Numerous reviews highlighted slow service, both in the drive-thru and dine-in, with long wait times reported.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others experienced rude or inattentive service.
Cleanliness
Several customers noted that the dining area was dirty and unkempt, impacting their overall experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
- SCShirley Cheeks6 days ago4.0Plenty of seating no wait on food bathroom nice and clean ! Right on the bus line ! Workers very helpful !
- WWWilliamDec 18, 20254.0The food was good but the wait was to long. They had an exterminator that day and they wanted me to come inside.
- GEGermaine EdwardsDec 6, 20251.0Although i LOVE Arby's....food quality, preparation, and service is sub-par to say the least at the Security Blvd/Rolling Rd location. I live in the area about 10 minutes from this store and would frequent this location often. But after getting home and opening my food....too many times my fries were hard & cold, my sandwich flattened, bun not toasted, chicken tenders hard as rocks as if they had been nuked too long, mozzarella sticks with no marinara (why should you have to ask for that)and my diet dr. Pepper tasted like alka seltzer... so I stopped going to this location. Tonight i rolled the dice and stopped here around 9pm....spent over $25 and the cashier was literally handing my bag out the window before i could pull up to the window to pay. How the heck was this order ready that fast?🤔 Because none of what i ordered was cooked to order. I'm DONE! Once again....the same experience with my food & drink. Something tells me that this location wont be here much longer! How is it that i stay away for months and the one night i drive thru....nothing had changed except the higher prices. Do you get decent food if you go inside? Just awful 😖
- DDDesaray DavisNov 21, 20252.0Yall don’t understand English it’s been multiple times yall have given me a small when I paid for a large and now yall wanna give me lemonade instead of tea? Like is yall cool? Imma be up there tomorrow on Saturday November the 22 to get my free drink bc this lemonade taste like yall done put bleach in it thanx now I gotta spend $20 more just for drinks
- CLCasey LascalletteNov 16, 20251.0This Arbys doesn't offer any online deals... Not even the common 2 for $7 sandwich meal...