Chipotle Mexican Grill

2.9
1753 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Woodlawn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7091 Security Blvd, Windsor Mill, MD
21244, United States

Hours

Reviews

2.9
1,753 reviews
5 stars
477
4 stars
295
3 stars
209
2 stars
155
1 star
617

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about bland flavors, small portions, and items being out of stock.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and food preparation areas.

Staffing Issues

Numerous reviews mentioned understaffing, leading to long lines and inadequate service during busy hours.
  • SM
    Sharon Miller
    5 days ago
    1.0
    The rice was to salty and the food had no taste. Thus was the first time I ate at this location and the food was disappointing
  • FP
    Frank “Scooter” Pauling
    Dec 28, 2025
    1.0
    This place sucks you can tell no of these women like their jobs. My chips are all stale and clumped together. You have to repeat yourself several times because either they can't hear you or as always it's a language barrier for them who knows at this point and not to mention my side of queso or sour cream isn't in my bag nowhere has the professionalism to do right and serve their customers food is to expensive to settle for subpar and careless service
  • WW
    William
    Dec 18, 2025
    3.0
    About busy as all get out. Plus I've never seen a container from Chipotle that didn't leak.
  • AG
    Amanda Garber
    Dec 16, 2025
    1.0
    All three staff members at the front were unable to follow simple instructions or just even have awareness for their colleagues or what's going on around them. The building was practically empty aside from us and a couple sitting down. I was very clear and concise when ordering and even answered several of their questions. Still my order was wrong in more than one way. The staff needs to wake up and do their job. I sincerely worry if we are driving on the road with these people.
  • EM
    Enga Moore
    Dec 13, 2025
    1.0
    I don’t always go to chipotle just because it’s a little expensive but when I decide to treat myself, this location is closest me. This location is just very disappointing. My service wasn’t too bad. Service was fine but the food qualities just downhill no taste and very bland. Chips either too salty or no salt at all

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Woodlawn serve?

Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill in Woodlawn?

The restaurant is open daily from 10:45 AM to 10:00 PM.