Chipotle Woodlawn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, long wait times, and understaffing, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, including small portions, lack of freshness, and missing ingredients.
Cleanliness
Numerous customers noted unsanitary conditions, including dirty tables and counters, which contributed to a negative dining experience.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, with complaints about poor customer service and lack of urgency.
Management Concerns
Customers expressed dissatisfaction with management, citing poor organization and lack of oversight in operations.
AP
Ashley Palmer
2 days ago
5.0
Portions are great food is always ready app is successful still having difficulty getting answers about a order I mean online and I was never able to pick it up due to Transportation issues
MW
Maleca Wilborne
Nov 13, 2025
1.0
This is the worst chipotle in Baltimore County. The service is slow. They’re always running out of food and then they act like they barely wanna give you any meat when you order. I don’t understand how they are in business.
TE
Tiffany E
Oct 31, 2025
1.0
I order my child chicken bowl just for the chicken not to be in my order and to only have rice and sauce
YK
YSam Kabir
Oct 30, 2025
1.0
Seriously, what is going on at Chipotle? They're stingy to an insulting degree.
You ask for a little extra of a free item, and the employee's face twists up like you just asked them for their paycheck. They get this immediate, sour attitude. They'll pinch out a few measly shreds and pretend they just gave you the farm.
And the meat? Don't even get me started. Your scoop isn't even full. If you call them out on the useless little pile of protein, they'll actually argue back. It's a fight just to get what you paid for.
Stop being cheap and fix your staff's terrible attitude.
RJ
Rashid Jones
Oct 29, 2025
1.0
If you're in a crunch for time and you need something semi-healthy, this is your place.
But don't expect any customer service award winning treatment.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Woodlawn serve?
Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in Woodlawn?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill at 7091 Security Blvd offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Woodlawn?
It is located at 7091 Security Blvd, Ste 102, Baltimore, Windsor Mill, MD 21244, inside the Best Buy store.
How can I place an order online for Chipotle Mexican Grill in Woodlawn?
You can order online through their website at https://order.chipotle.com/ or use their app available on the Apple App Store.
Does Chipotle Mexican Grill in Woodlawn accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards.
What nearby dining options are available close to Chipotle Mexican Grill in Woodlawn?
Nearby dining options include Five Guys for burgers, Las Vegas Cafe for Mexican cuisine, Popeyes® Louisiana Kitchen for chicken dishes, and Panera Bread for cafe-style food.
Are there nearby places to visit or services available near Chipotle Mexican Grill in Woodlawn?
Yes, nearby services include the Truist bank, SECU Credit Union with ATMs, USPS Collection Point, and Rite Aid drugstore for convenience.
What are some nearby attractions where I could stop before or after dining at Chipotle Mexican Grill in Woodlawn?
You might enjoy visiting Rita's Italian Ice & Frozen Custard for dessert or shopping at Catherines clothing store nearby.
How can customers in the Woodlawn area stay connected with Chipotle Mexican Grill online?
Customers can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube for updates, promotions, and more.