Chipotle Mexican Grill

2.9
1743 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Woodlawn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7091 Security Blvd, Windsor Mill, MD
21244, United States

Hours

Reviews

2.9
1,743 reviews
5 stars
476
4 stars
295
3 stars
207
2 stars
155
1 star
610

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and understaffing, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, including small portions, lack of freshness, and missing ingredients.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty tables and counters, which contributed to a negative dining experience.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, with complaints about poor customer service and lack of urgency.

Management Concerns

Customers expressed dissatisfaction with management, citing poor organization and lack of oversight in operations.
  • AP
    Ashley Palmer
    2 days ago
    5.0
    Portions are great food is always ready app is successful still having difficulty getting answers about a order I mean online and I was never able to pick it up due to Transportation issues
  • MW
    Maleca Wilborne
    Nov 13, 2025
    1.0
    This is the worst chipotle in Baltimore County. The service is slow. They’re always running out of food and then they act like they barely wanna give you any meat when you order. I don’t understand how they are in business.
  • TE
    Tiffany E
    Oct 31, 2025
    1.0
    I order my child chicken bowl just for the chicken not to be in my order and to only have rice and sauce
  • YK
    YSam Kabir
    Oct 30, 2025
    1.0
    ​Seriously, what is going on at Chipotle? They're stingy to an insulting degree. ​You ask for a little extra of a free item, and the employee's face twists up like you just asked them for their paycheck. They get this immediate, sour attitude. They'll pinch out a few measly shreds and pretend they just gave you the farm. ​And the meat? Don't even get me started. Your scoop isn't even full. If you call them out on the useless little pile of protein, they'll actually argue back. It's a fight just to get what you paid for. ​Stop being cheap and fix your staff's terrible attitude.
  • RJ
    Rashid Jones
    Oct 29, 2025
    1.0
    If you're in a crunch for time and you need something semi-healthy, this is your place. But don't expect any customer service award winning treatment.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Woodlawn serve?

Chipotle Mexican Grill offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill in Woodlawn?

The restaurant is open daily from 10:45 AM to 10:00 PM.