Location.com logo
Brand Certified

McDonald's

3.4
(1267 reviews)

Business Details

(301) 223-9011
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
313 East Potomac Street, Williamsport, MD
21795, United States

Hours

Reviews

3.4
1,267 reviews
5 stars
408
4 stars
262
3 stars
233
2 stars
117
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior from management, and unresolved complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.

Cleanliness and Environment

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold, undercooked, or poorly prepared food.

Staff Attitude

While some staff were praised for being friendly and efficient, many reviews noted a lack of professionalism and negative attitudes among employees.
  • PR
    Patrick Ruotolo
    Feb 10, 2026
    3.0
    This mcdonalds had just get by workers. What that means is they are nothing to speak on or do anything memorable to give a great rating. They are rude to one a other and curse in the back. The manger that works there isn't the best she has a chip on her shoulder and very unapproachable. This is a place at best 2 stars. They have a long way in aeevicw,cleaning and not making this a teen spot for hook ups. ?,
  • AE
    Anthony Eck-mabie
    Jan 24, 2026
    1.0
    The bill was 8 dollars my mother in law gave a code and it should if nocked the bill to 5 something the guy rudly said to leave the drive thru she went in to ask why and he told her to step outside and let's fight what kind of customer service is this he should be fired and held accountable shame on you McDonald's
  • JS
    julie spriggs
    Jan 11, 2026
    1.0
    It is always horrible
  • JH
    John H
    Jan 5, 2026
    2.0
    This one is hit and miss and most of the time it's a miss
  • SC
    Stacy Chapman
    Jan 4, 2026
    5.0
    During New Years break, I have eaten at this location at least 1x per day. The staff is extremely friendly, kind and gracious despite there is NO heat in the Lobby or kitchen area. It is currently 30 degrees outside and it feels warmer outside then inside McDonalds!!! The team never complains BUT is obviously in distress. I can only hope the owner is providing things such as foot warmers, body warmers etc to ease the pain of the cold in there. McDonalds- Please have this repaired ASAP- not just for your customers but for all the workers that are forced to work in sub-par conditions!

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: