McDonald's

3.4
1267 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
313 East Potomac Street, Williamsport, MD
21795, United States

Hours

Reviews

3.4
1,267 reviews
5 stars
409
4 stars
263
3 stars
232
2 stars
117
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly highlighting poor management and communication.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others received cold or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and flies in the dining area.

Customer Experience

Many customers expressed dissatisfaction with their overall experience, citing disrespectful treatment from staff and management.
  • JS
    julie spriggs
    1 day ago
    1.0
    It is always horrible
  • JH
    John H
    Jan 5, 2026
    2.0
    This one is hit and miss and most of the time it's a miss
  • SG
    Stacy Godsey
    Jan 4, 2026
    5.0
    During New Years break, I have eaten at this location at least 1x per day. The staff is extremely friendly, kind and gracious despite there is NO heat in the Lobby or kitchen area. It is currently 30 degrees outside and it feels warmer outside then inside McDonalds!!! The team never complains BUT is obviously in distress. I can only hope the owner is providing things such as foot warmers, body warmers etc to ease the pain of the cold in there. McDonalds- Please have this repaired ASAP- not just for your customers but for all the workers that are forced to work in sub-par conditions!
  • LR
    Lady Rosa
    Dec 30, 2025
    5.0
    The employees are always kind and smiling. Plus the service is fast and accurate every time!
  • JB
    Josie Barthlow
    Dec 3, 2025
    4.0
    I thought I'd stop real quick to get a bite since I worked late...the drive-thru didn't look busy and I put my order in rather quickly, however when I rounded the corner I sat..and sat...and sat...moved up a spot and then sat...and sat...got to the window and was given my drink and then I sat...and sat...Lol it was comical at this point because the person that had originally been at the window was still pulled up from the window also waiting...a car in front of me had been moved to a numbered spot...all I could see where 2 young teens ..the girl was running the window and the front end register plus running orders outside...the boy was packing the orders as quickly as they could...I'd rate the 2 of them 5 stars! The boy brought my order out rather quickly after I pulled up to #1 spot and apologized stating he was having kitchens issues 😑 poor kids...they were swamped all of a sudden but I thought they did great!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 313 East Potomac Street, Williamsport?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

During what hours is the McDonald's drive-thru open?

The drive-thru is open every day from 5:00 AM to 12:00 AM (midnight).