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Wendy's

3.5
(759 reviews)

Business Details

(301) 942-3140

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11030 Veirs Mill Road, Wheaton, MD
20902, United States

Hours

Reviews

3.5
759 reviews
5 stars
288
4 stars
167
3 stars
108
2 stars
53
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, lack of professionalism, and unresolved complaints.

Food Quality

Mixed feedback on food quality; while some customers enjoyed fresh and hot meals, others received cold or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Service Speed

Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and inadequate training.
  • DG
    Dee Gee
    Feb 17, 2026
    5.0
    good experience. food was hot on my visit.
  • MA
    Manuel Alvarado
    Feb 2, 2026
    1.0
    February 2, 2026 – 10:30 PM Absolutely terrible experience. I went through the drive-thru and waited an unreasonably long time, only to be treated with a rude and dismissive attitude by the employee. There was zero professionalism or basic courtesy. My order was wrong even though I clearly explained how I wanted it, and when I pointed out the mistake, the employee did not care at all—no apology, no attempt to fix it, nothing. This location seriously lacks customer service, attention to detail, and respect for customers. A complete waste of time. I will not be coming back and do not recommend this Wendy’s to anyone.
  • FS
    Fredy Solis
    Feb 2, 2026
    1.0
    I went to order some hamburgers on Monday, February 2, 2026, around 10:00 PM, and the experience was very bad. The staff was rude and abusive, showing no respect toward customers. No one is asking for anything for free; people pay for a service and expect to be treated with respect. I do not recommend buying from this place. I hope the owner can see this review, because this type of staff seriously harms the business. If they don’t want to work, they should leave the job to people who actually want to do it right.
  • RP
    Rominna Pinedo-DeLeon
    Jan 23, 2026
    2.0
    The service was horrible and the food tasted like it had been warmed in the microwave.
  • JN
    Jacques Njoya
    Jan 21, 2026
    5.0
    went outside my norm and tried a new menu item was a 10/10 experience from location to metro proximity, cleanliness, staff service, freshness of food such a good experience

Frequently Asked Questions About Wendy's

Is Wheaton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 11030 Veirs Mill Road in Wheaton open 24 hours?

Yes, this Wendy's location operates 24 hours a day, seven days a week, including its drive-thru service.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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