Wendy's

3.6
788 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11030 Veirs Mill Road, Wheaton, MD
20902, United States

Hours

Reviews

3.6
788 reviews
5 stars
307
4 stars
175
3 stars
112
2 stars
54
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or stale items, while others praised the freshness of their meals.

Cleanliness

Several customers reported unsanitary conditions, particularly in restrooms and dining areas, affecting their overall experience.

Drive-Thru Experience

Long wait times and issues with order accuracy were frequently mentioned, leading to frustration among customers.

Management Issues

Criticism of management for lack of oversight and poor handling of staff behavior, contributing to a negative atmosphere.
  • NF
    Nathalia Franco
    Nov 12, 2025
    1.0
    Primero que todo fueron resistas porque mi pronunciación en inglés no es la mejor y solo empezaron a burlarse de mí, aparte de todo pedí una baconator y me dieron una hamburguesa con dos carnes cuadradas.
  • BE
    Brian Ewangue
    Nov 9, 2025
    1.0
    Worst Wendy ever imagine they forget to give you your sauce and when you go back to ask for it politely they look at you like you are a fool.
  • AP
    Aracely Perez
    Nov 7, 2025
    1.0
    I’ve ordered the bacon cheese fries from here before and it did not look like this. Why am I just getting strips of bacon on top of a clump of cheese?
  • GR
    G Redman
    Nov 3, 2025
    1.0
    What a horrible experience! First the drive-through person was rude as hell to the point I went into the store. Then the manager shrugged his shoulders like what do you want me to do about it and dismissed me after giving me my food. Only for me to get home and have expired tortilla chips from July and expired salad dressing that’s smelled sour!! I freaking love Wendy’s and it already hard to find one for this mess to happen and be 19$ for a meal that was nasty. Don’t eat here
  • DD
    dvalle1100
    Oct 25, 2025
    5.0
    This is for the drive through. The young African American gentlemen is a true service industry professional and always makes my experience enjoyable. Despite the late hours he is always positive and professional...what a gem!

Frequently Asked Questions About Wendy's

Is Wheaton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.