Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, lack of professionalism, and unresolved complaints.
Food Quality
Mixed feedback on food quality; while some customers enjoyed fresh and hot meals, others received cold or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Service Speed
Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and inadequate training.
DG
Dee Gee
Feb 17, 2026
5.0
good experience. food was hot on my visit.
MA
Manuel Alvarado
Feb 2, 2026
1.0
February 2, 2026 – 10:30 PM
Absolutely terrible experience. I went through the drive-thru and waited an unreasonably long time, only to be treated with a rude and dismissive attitude by the employee. There was zero professionalism or basic courtesy. My order was wrong even though I clearly explained how I wanted it, and when I pointed out the mistake, the employee did not care at all—no apology, no attempt to fix it, nothing. This location seriously lacks customer service, attention to detail, and respect for customers. A complete waste of time. I will not be coming back and do not recommend this Wendy’s to anyone.
FS
Fredy Solis
Feb 2, 2026
1.0
I went to order some hamburgers on Monday, February 2, 2026, around 10:00 PM, and the experience was very bad. The staff was rude and abusive, showing no respect toward customers.
No one is asking for anything for free; people pay for a service and expect to be treated with respect. I do not recommend buying from this place. I hope the owner can see this review, because this type of staff seriously harms the business. If they don’t want to work, they should leave the job to people who actually want to do it right.
RP
Rominna Pinedo-DeLeon
Jan 23, 2026
2.0
The service was horrible and the food tasted like it had been warmed in the microwave.
JN
Jacques Njoya
Jan 21, 2026
5.0
went outside my norm and tried a new menu item
was a 10/10 experience from location to metro proximity, cleanliness, staff service, freshness of food such a good experience
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 11030 Veirs Mill Road in Wheaton open 24 hours?
Yes, this Wendy's location operates 24 hours a day, seven days a week, including its drive-thru service.
Does this Wendy's location in Wheaton serve breakfast?
Yes, the Wheaton Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does the Wheaton Wendy's offer delivery and takeout services?
Yes, delivery and takeout are available at this Wendy's; you can order via the app or online.
How can I provide feedback or contact this Wendy's location?
You can call (301) 942-3140, use the Customer Care live chat on Wendy's contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Are there nearby transit stations that help customers reach this Wendy's?
Yes, the Wheaton Metro Station and Wheaton Station (Maryland) are nearby, making it convenient to reach Wendy's by public transportation.
What nearby fitness centers are close to the Wheaton Wendy's?
LA Fitness gyms and the British Swim School - Wheaton at LA Fitness are near Wendy's, so you can grab a meal before or after your workout.
Are there other dining options near Wendy's in Wheaton?
Yes, nearby restaurants include Cristina Ristorante Italiano and El Puente De Oro Restaurant offering Italian and Latin American cuisines respectively.
Where can I find Wendy's menu and nutritional information?
Menu pricing and nutrition details are available on Wendy's website and mobile app, with up-to-date information for this location.
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