Dunkin'

3.7
658 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wheaton, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2405 Reedie Dr, Wheaton, MD
20902, United States

Hours

Reviews

3.7
658 reviews
5 stars
295
4 stars
132
3 stars
81
2 stars
28
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Cleanliness

Many customers reported that the location was dirty and poorly maintained, with issues such as unclean tables and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and slow service were noted, leading to customer frustration.

Atmosphere

The presence of loiterers and a generally uncomfortable environment were mentioned, making it difficult for customers to enjoy their experience.

Management Issues

Several reviews pointed to ineffective management, with complaints about the manager's attitude and lack of proper staff training.
  • AL
    An L
    4 days ago
    2.0
    This place just isn't like it used to be. The entire city isn't what it used to be. It's really unfortunate that things are always being built over or totally redone. Unfortunately that's the case with this location. I guess the saying is true; you can never go home. Wheaton will no longer be the gem it was in the 70s-90s. It's just a hollow shell of itself now. The customer service here is severely lacking as well.
  • RR
    Riley Rosenberg
    Sep 28, 2025
    5.0
    This shop needs to fix their AC, but otherwise, FIVE STARS ⭐️ ⭐️ ⭐️ ⭐️ ⭐️.
  • TR
    T R
    Aug 9, 2025
    3.0
    Didn’t know they charge for water too. Every where is the same? I had a small Brita on the go filter bottle just need to fill up water. I just spent $10 through the app for ice coffee and I wrap meals and an avocado but they can’t give water for free! I can understand risk of contamination but they can’t use cheap paper cups to give me water. I’m happy I don’t live in MD. Virginia is the best. Sorry but that is the fact.
  • CM
    Chris Mccay
    Jul 28, 2025
    1.0
    This is the first time I've ever had a dunkin' donuts tell me they don't make coffee today
  • AA
    Abc Abc
    Jul 11, 2025
    1.0
    Today the very spoiled manager the Aliens didn't give me a free croissant because I waited 10 minutes for a frozen one that I ordered and apart from that he gave me one but with a large lid that didn't fit the glass because I didn't have according to him, and besides he didn't care he had a bite in his mouth, he ate in front of me

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wheaton, MD?

Dunkin' in Wheaton, MD is open 24 hours a day, 7 days a week, providing all-day service every day.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.