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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Westminster, MD. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 404 North Center Street for the ultimate SONIC experience!
Customers frequently reported slow service, unresponsive staff, and rude interactions, particularly during mobile orders and drive-thru visits.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold, poorly prepared items and incorrect orders.
Staffing Problems
Numerous customers noted understaffing and management issues, leading to long wait times and poor customer service experiences.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the dining area and a lack of cleanliness in the establishment.
Positive Employee Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness.
DS
D S
Feb 21, 2026
2.0
Over the last couple of months had delicious smash burgers, but last night was very disappointed. The burgers were not cooked right at all. Not hot or sizzled. The cheese was barely melted. This place is not busy. You'd think they could at least cook the food correctly. I don't expect it to be open much longer.
UM
Unmasked Mimikyu
Feb 19, 2026
1.0
They have a manager that is absolutely rude that down talk to customers and say they don’t have stuff when it is on the menu
JG
Joey gaeckler
Feb 4, 2026
1.0
Says on the door open at 10am. We hear at 1040 am and everything locked. No wonder they don’t get no business. Trash service when they are open. Sad we even come from pa to come to this dump
EJ
ED JOWANOWITCH
Jan 19, 2026
2.0
Did a mobile order and checked in at the stall. After 15 minutes went in and got my order and didn't get a sorry or anything and the ice cream was half way melted
DB
dan b
Jan 18, 2026
5.0
The Spanish lady that works the drive thru window is very nice, honestly brightens my mood to interact with her, in like a not creepy way. You guys have good employees.