Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Westminster, MD. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 404 North Center Street for the ultimate SONIC experience!
Numerous customers reported rude and unprofessional service, with long wait times and staff appearing disinterested or overwhelmed.
Food Quality
Many reviews indicated that the food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Operational Hours
Customers expressed frustration over the business closing earlier than advertised and the dining room being frequently closed.
Staffing Problems
Several reviews highlighted staffing shortages, leading to slow service and operational inefficiencies.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and enjoyed certain menu items.
DS
Duane Smith
4 days ago
1.0
Wrong product given. No refund offered.
GF
Geralyn Fuller
Dec 31, 2025
1.0
We visited here for a quick treat. My husband got a hot fudge milkshake and I got a turtle truffle nut blast. My husband received a cup with Hot fudge in the bottom of the cup and the dairy product the rest of the way up the cup. It looked like it hadn't even been blended. I received a cup of vanilla dairy product with about a teaspoon of the candies on the bottom and the top. Nothing in between but dairy product. Again it looked like it had not been blended. I immediately went back to the lady who waited on us. She looked like she could have possibly been a manager. I mentioned it to her that we have gotten these other items at other sonics before and they were always blended. I asked if we could at least get them mixed a bit more than what we were given which was nothing more than a cup full of vanilla dairy product with the topping at the bottom and or top. She simply said " that's how we make it" . Interestingly When we were there she gave another couple their order. They said thank you very much and she didn't even answer them. In addition the condiment station was barely stocked. I'm not quite sure how much they care about customer satisfaction. Last time visiting there
SS
Steve Stiles
Dec 25, 2025
5.0
Drive thru was fast food employee at the window was fast and professional.
AM
alex meliotis
Nov 9, 2025
1.0
Worst decision of the day short angry manager if you hate your job go find another one cursed at me in Spanish which btw I speak fluently we will advise our customers of the way she and her business operate btw she was mad because the doors were locked at 1:15 in the afternoon and a customer actually wanted to spend money with them :)
Thought it couldn’t get worse contacted corporate they said theres a staffing issue here wow wonder why lol