Panera Bread

Reviews

• AM

  Autumn Moomau

  5 days ago
  4.0
  Panera needs to update their app immediately!! I placed an order online using the app and was told my pickup time was 8:59. I pull up my maps and see they close at 9. With no warning on the app informing customers they will be closing soon I stupidly placed my order and show up to the door locked. I figured with an order placed and waiting the door would be unlocked maybe 5 mins after closing. In no way is this on the employees i understand they want to clean up and go home. Thankfully I called when I arrived and the girl who answered the phone was kind enough to bring my order to the door. Whoever you are thank you again! Panera should let mobile orders be placed within the last 30 mins of hours so this doesn’t happen to others.
• TM

  Terry Mahoney

  Jan 6, 2026
  5.0
  Okay, I don't normally write reviews for chain restaurants, but today I had a spectacular experience here, and it was pickle related. I was meeting my wife for lunch, and she ordered one of the cheesesteak ciabattas. Yes, I know it's not really a cheesesteak, but from the limited selection of Panera items with oomph, it's pretty okay. I am in foodservice, so I want to get something straight here. You can hate on big, corporate chains for being soulless outposts devoid of culinary heart, but some of them do a few things right. Panera does the assembly line of getting the cascade of orders constantly flooding their kitchen done quickly, correctly, and with excellent plate presence. Today, however, they did not achieve the accuracy goal. My wife, who ordered for me, absolutely requested pickles ON my sandwich. For me, a sandwich is unacceptable unless it is 25% pickles. Sour or half sour normally, with bread and butter only acceptable in specific situations. Anyway, there were ZERO pickles on my sandwich, and only one on the side, as is typical. The true sign of an organization's strength isn't measured in terms of perfection, or anything similar. No, it is how it reacts to adversity, and how it recovers from mistakes. We are all human, and we all make mistakes, and pickles ON sandwiches isn't a normal thing at Panera. I can't help it that the rest of you are philistines who just accept pickle-less sandwiches as if that were acceptable, and neither can Panera. So yes, they screwed the pooch. But what they did next more than made up for it. The two folks who looked like the leads on the line sprang to action, finding me a soup bowl and piling it high with pickle spears. There were enough to put three or four on each half of the sandwich, and to have one as an amuse bouche and another as a sort of food digestif. Of course, I also ate my wife's pickle, to remove the offending object from her pickle-hating view. By their swift action the Westminster has entered the annals of pickle greatness, only exceeded on the scale by the Wawa in Willow Grove, Pennsylvania
• JP

  Jose Portillo

  Dec 21, 2025
  5.0
  Thank you 🙋🏻‍♂️ Always delicious 👌
• TK

  Tricia Kutrik

  Dec 18, 2025
  4.0
  Placed an online order and picked it up. Order was perfect, nothing missing. Soup and salad were excellent. Did not speak with anyone, so hard to rate service beyond the order being warm and ready.
• SK

  Simran Kumari

  Dec 8, 2025
  1.0
  I just ordered lunch a chicken noodle soup and a sandwich where in the soup I got 1 piece of chicken 3 carrots and 2 celery and a cup full of noodles no broth even. the sandwich came is really small poor fillings really soggy sandwich this was never expected from panera but I would say the not worth the money I paid . very awful😖 order. panera needs to improve portions and open their eyes while serving or packing the food.

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