McDonald's

3.4
2307 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
520 Baltimore Blvd, Westminster, MD
21157, United States

Hours

Reviews

3.4
2,307 reviews
5 stars
713
4 stars
535
3 stars
434
2 stars
208
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during late hours and drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold and improperly prepared items, as well as incorrect orders.

Customer Service

Numerous customers expressed dissatisfaction with the staff's attitude and communication skills, citing rudeness and lack of professionalism.

Cleanliness

While some customers noted that the location was clean, others reported dirty tables and unsanitary conditions.

Staffing Issues

Several reviews mentioned a lack of staff during busy times, leading to poor service and long wait times.
  • TE
    Tracy Ellis
    1 day ago
    3.0
    Food tasted just okay. I tend to order the same small hamburger meal, fries, and a soda at each I go to, and I don't think this meal tasted as good as others I've had. They also have me a medium fries when I ordered and paid for a large. The soda tasted okay. A lot of places have that "unclean soda machine" taste, but this one seemed fine. Solid three star fast food. I'll probably pick a different fast food place next time I'm in that part of town, especially with other burger joints down the road. There was a slight wait here and I had to pull into a stall to wait for my small hamburger and chicken nuggets, which doesn't bother me but puts it into "no faster than Five Guys" territory. Fries were warm.
  • SS
    Solarecklipse
    Jan 1, 2026
    3.0
    I doordashed some food and got a sausage mcmuffin with 2 strips of bacon added. When my food was delivered even the ticket clearly shows my correct order. However when I opened it up inside I get a McMuffin with no cheese. I have mad respect for fast food workers but how does that manage to happen when it’s on multiple screens around the windows. 50 dollar DoorDash meal when the whole family is sick just to end up with a bland sandwich
  • CK
    Catherine Cannaliato Kelly
    Nov 26, 2025
    5.0
    Typically we visit this McDonald's around 2-3 am. They always get our food to us fast, it's hot and it's always accurate.
  • SK
    Skylar Kestner
    Nov 15, 2025
    1.0
    Ordered their new chips ahoy frappe it’s about five dollars for a large just for them to only fill it halfway and the other half with whip whipped cream. In my opinion, that’s a huge rip off will not be purchasing again
  • RW
    Rj Walker
    Nov 1, 2025
    2.0
    This is the slowest McDonalds I have ever been too. It is not uncommon to wait 10-15 minutes for food which is not FAST FOOD!!! I have ordered curb side ahead of time and waited 20 minutes for my order. Dining in is not much better

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's in Westminster, MD?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, it offers delivery including same-day and no-contact delivery.