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Five Guys

4.4
(649 reviews)

Business Details

596 Jermor Lane, Westminster, MD
21157, United States
(410) 751-9969
https://restaurants.fiveguys.com/596-jermor-lane

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 596 Jermor Lane in Westminster is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
596 Jermor Lane, Westminster, MD
21157, United States

Hours

Reviews

4.4
649 reviews
5 stars
419
4 stars
129
3 stars
55
2 stars
23
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, although some noted issues with portion sizes and cooking quality.

Pricing

Many reviews highlighted concerns about high prices, with several customers feeling that the value for money has decreased.

Service

The staff received mixed feedback; while many customers appreciated the friendly and accommodating service, others reported poor communication and customer service experiences.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers mentioning spotless conditions.
  • MC
    michelle combs
    Jan 29, 2026
    5.0
    I visit this Five Guys every week, and the staff is great, along with a pleasant atmosphere. However, when I returned to work from my purchase yesterday, I noticed that the large fries I usually receive were in a small bag instead of a cup, and the portion was only half the usual amount. I plan to try again next week, but if this is a new policy, I will reduce how often I go. I hope they were just out of cups and that a new employee prepared my order.
  • PS
    Pooja Sriram
    Jan 7, 2026
    5.0
    Greatest five guys I’ve been to. Staff are understanding and accommodating!
  • AN
    Ammar na
    Dec 17, 2025
    1.0
    Nice store but can we please be little nicer to customers.
  • DR
    Darryl Ridgeway
    Dec 15, 2025
    5.0
    Always good
  • WJ
    Wayne Jirsa
    Dec 2, 2025
    5.0
    Little expensive very good..

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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