Chipotle Mexican Grill

3.7
951 reviews
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About

Mexican Restaurant
Chipotle Westminster II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
631 Baltimore Blvd, Westminster, MD
21157, United States

Hours

Reviews

3.7
951 reviews
5 stars
425
4 stars
189
3 stars
88
2 stars
81
1 star
168

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale chips, undercooked rice, and large chunks of unripe avocado in guacamole.

Service Issues

Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders, particularly with mobile orders.

Cleanliness

The restaurant was often described as dirty, with overflowing trash cans and unclean tables, contributing to a negative dining experience.

Inconsistent Portions

Numerous customers noted inconsistent portion sizes, especially with meat and toppings, leading to dissatisfaction with value for money.

Management Concerns

Several reviews pointed to poor management and staffing issues, suggesting a lack of training and oversight contributing to the overall decline in service and food quality.
  • RB
    Roger Bauer
    6 days ago
    2.0
    The portions are very small here. I have ordered double chicken several times at this location and it was barely a single portion of chicken.
  • JK
    joey keenan
    Nov 9, 2025
    1.0
    The staff at this location seem clueless. They don’t seem to have any care in the world that customers are walking in the door, waiting in line for food I come to chipotle I pay a little bit more than Taco Bell for a reason I expect fresh food. everything was dry. All of the pans had food and ingredients sticking to them on the food lines. I expressed this to them and they asked me to step aside in line and took other customers who were actually willing to take expired ingredients from off of the line. What a disgusting experience I would much rather go and eat out of a pan at Taco Bell It’s basically the same thing at this point
  • JM
    Jennifer Mergenthaler
    Nov 9, 2025
    1.0
    Worth the trip to go to another Chipotle! Westminster Chipotle is absolutely awful. Last week we had burnt chicken, had to order via app for pick up bc the inside was closed due to low staffing, food was awful. The price you pay, it is not worth it. Last night, ordered a large chip, had to order a 2nd bc the large was in reality a regular but they claimed it was a large, and had to order a 2nd which they never even gave us. SPEND YOUR MONEY ELSEWHERE! This chipotle is hands down the worst one I have ever experienced!
  • SN
    Sydney Naumann
    Oct 23, 2025
    1.0
    This location has been going downhill for quite some time now but today was truly awful. Staff was rude, it smelled like mildew, staff did not change gloves between handling cash and touching food, there's always food all over the counter and mixed into other food. The food was disgusting, chips were stale, veggies were burnt, and the guacamole had large chunks of hard Avocado. To top it all off there was trash in my bowl. A produce sticker. I can only imagine what else was in there. I asked for my money back, received an eye roll and someone came from the back to refund my money. No apology.
  • CD
    Collin Dunnam
    Oct 20, 2025
    2.0
    I've been going to this chipotle regularly for the past 5 years. As I have celiacs, my food options are limited especially in Westminster. This chipotle has gone down hill severely over the past year; they are consistently out of line items, provide terrible portions, and appear understaffed at all times. Do yourself a favor and go down the road a ways to chick-fil-a, or anywhere else in town really. This is a pass now.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill Westminster II offer?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill Westminster II?

The restaurant is open daily from 10:00 AM to 11:00 PM.