At Cinco de Mayo, tradition is part of everything that we do. From the decor of our four restaurants to the preparation of every dish, we use the traditions our parents set out for us as children. Whether we are cooking at home for our family and friends or in the restaurants for our customers we have a passion for traditional, home-cooked Mexican cuisine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.