Dunkin'

Reviews

• TT

  Taffy

  Oct 29, 2025
  1.0
  I usually stop by this Dunkin’ Donuts location for breakfast, but after several visits, I’ve decided I won’t be returning. Every time I order the sausage, egg, and cheese with bacon on a croissant, they never have any type of jelly no grape, no strawberry, nothing. It’s disappointing that something so simple is consistently unavailable. To make matters worse, the last two times I visited, my croissant was hard, burnt, and inedible. When I tried to address it, the managers on duty were extremely rude and unprofessional, showing no concern for customer satisfaction. Their attitude and lack of basic courtesy were unacceptable. I take pride in supporting businesses that value their customers, but this Dunkin’ has proven time and time again that they do not. I strongly encourage other paying customers to take their business elsewhere until this location improves its food quality and management
• BB

  Bill Bissenas

  Oct 15, 2025
  1.0
  Today, 10/16/25, I pulled up to the drive through about 6:05am and was informed they had no hot regular coffee. YOU HEARD THAT RIGHT: A DUNKIN DONUTS DID NOT HAVE CAFFEINATED COFFEE AT 6AM ON A WORK DAY.
• JJ

  Julie

  Oct 11, 2025
  2.0
  I ordered matcha, said a little ice. Guess what? A lot of ice. My friend ordered a large matcha; they made a small one. We said we ordered large. Did they change it? Yes, but they added ice, nothing else.
• BD

  biker dillon

  Oct 9, 2025
  2.0
  man oh man, normally i get great service here. But ystrdy, Wed, 10.8.25 about 1pm, this younger black male, maybe 25, waited on me and he was absolutely awful. he was friendly but awful at collecting and boxing the dozen donuts. the dozen in the box is normally 4 across, 3 down, he squeezed 4 down, dropped two of the donuts on their tops, thankfully in the box, and after all 12 were in the box, of course there was this gap of empty space on one side. so he counted the donuts twice trying to figure out why there was all this extra space in the box. then hes trying to close it and couldnt. my patience waned by this point and i politely reached for and closed the box and headed out. i normally leave a 5-10 dollar tip depending on the service, bcuz as i said, i normally get great service from the grungiest but nicest employees. But what was worse i get home and all but two of the donuts were hard, like day old hard. if my old man didnt have the car i woulda taken that dozen back for a refund. im gonna stick with the Cooksville location for my creme-filled donut fix from now on. im not mad, im surprised and disappointed. ive gotten fresh donuts from this location at midday before but this was the first time they were in day old condition. especially for $17.49! Never again.
• LB

  L Brown

  Oct 3, 2025
  1.0
  I order here weekly, 30 minutes in advance. My $35 order is never right or ready. This morning I was handed some of my food at the window and sat waiting for the rest. I had to tell the kid twice which donuts I ordered. When he saw I was annoyed he said "You know, you could smile. It's not like you're getting bombed like the kids in Gaza." I'm sorry to the decent kids working there that don't deserve this review. I hope, like me, they realize they deserve better and go somewhere else.

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