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Dunkin' Zero
Brand Certified

Dunkin'

2.8
(262 reviews)

Business Details

(410) 489-0170
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Friendship, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12800 Frederick Road, West Friendship, MD
21794, United States

Hours

Reviews

2.8
262 reviews
5 stars
81
4 stars
40
3 stars
12
2 stars
15
1 star
114
  • KC
    Kara Coffelt
    Feb 22, 2026
    1.0
    Worst Dunkin ever!! Unable to follow simple requests!! Save your time & money!! The only thing that was satisfactory was the donut! If that wasn’t already prepared… they would’ve messed that up too:/
  • JZ
    J Z
    Feb 20, 2026
    1.0
    I've been to this location 3 times, and each time it seems like they don't care or comprehend what I'm asking to put in my drink. It's very simple and most other dunkin's seem to get it right. Medium vanilla iced coffee, 3 cream, 2 vanilla, 1 sugar. I repeat it several times for them and each time they just put whatever they want in there. Never comes out right. Probably won't be stopping at this location ever again.
  • TT
    Tyler T
    Jan 19, 2026
    4.0
    Overall decent experience at this spot,easy to grab and go for a takeout order and the coffee tasted pretty good. Definitely would stop by again! The inside is spacious
  • LR
    L R
    Dec 6, 2025
    5.0
    The gentleman running this store was the best. He was doing everything, and it was all tasty.
  • TT
    Taffy
    Oct 29, 2025
    1.0
    I usually stop by this Dunkin’ Donuts location for breakfast, but after several visits, I’ve decided I won’t be returning. Every time I order the sausage, egg, and cheese with bacon on a croissant, they never have any type of jelly no grape, no strawberry, nothing. It’s disappointing that something so simple is consistently unavailable. To make matters worse, the last two times I visited, my croissant was hard, burnt, and inedible. When I tried to address it, the managers on duty were extremely rude and unprofessional, showing no concern for customer satisfaction. Their attitude and lack of basic courtesy were unacceptable. I take pride in supporting businesses that value their customers, but this Dunkin’ has proven time and time again that they do not. I strongly encourage other paying customers to take their business elsewhere until this location improves its food quality and management

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in West Friendship, MD?

Dunkin' in West Friendship, MD is open Monday through Saturday from 4:30 AM to 8:00 PM, and on Sunday from 5:30 AM to 8:00 PM.

Does Dunkin' in West Friendship, MD offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

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Certified March 08, 2026Yext Knowledge Graph
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