McDonald's

3.4
621 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20 E Frederick St, Walkersville, MD
21793, United States

Hours

Reviews

3.4
621 reviews
5 stars
197
4 stars
132
3 stars
126
2 stars
45
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and overflowing trash cans.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh meals while others complained about cold or poorly prepared food.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
  • AB
    Arielle Brown
    Nov 7, 2025
    1.0
    This McDonald’s is horrible, I ordered 2 happy meals and they were stolen. I showed receipts and they still refused to give me them. I ordered a new one and it took 30 minutes.
  • BC
    Brittany Clay
    Oct 28, 2025
    1.0
    One of the worst McDonald’s I have been to. The person taking orders is usually friendly but the rest of the staff clearly doesn’t want to be there. They ask you to pull into a spot so their timing looks good for the drive thru and then forget to bring you the food for 5-10 mins and then the food is incorrect!! And ordering inside is next to impossible. Do not recommend!
  • CV
    Christopher Vick
    Oct 28, 2025
    2.0
    Should change the nameof this place to diahrea city
  • MB
    maryanne Birkin
    Sep 30, 2025
    2.0
    Not sure why but I order here once a week and it’s always wrong . One time I even waited 25 plus minutes for my food because they got my order wrong twice, when I spoke to the manager she said she couldn’t refund me because it was done through the app. There is also no option to leave feedback or submit an issue with the order through the app. so I guess if your food is wrong and you ordered through the app you’re out of luck. The one guy bringing food out is also really unpleasant and rude, He literally shut the door on my face when I tried to go in to speak to someone about my order being wrong . This McDonald’s has issues to say the least.
  • AW
    Andrea Ward
    Sep 21, 2025
    5.0
    By far the best mcdonalds we ever stop at. Food is always hot and fresh. Sweet tea is made perfectly everytime

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 20 E Frederick St, Walkersville, MD?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Thursday and Sunday from 4:00 AM to midnight, and on Friday and Saturday from 4:00 AM to 1:00 AM.