McDonald's

3.4
628 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20 E Frederick St, Walkersville, MD
21793, United States

Hours

Reviews

3.4
628 reviews
5 stars
198
4 stars
132
3 stars
127
2 stars
46
1 star
125

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Wait Times

Customers consistently experienced long wait times, especially during peak hours, often being asked to pull forward and wait for their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash cans.

Food Quality

Feedback indicated that food was often served cold or poorly prepared, leading to dissatisfaction among customers.
  • ZF
    Zanda Fire
    Dec 30, 2025
    1.0
    Please train your managers and employees properly. Obviously they don't know how big McDonald's brand is. (Especially the male manager at night. )
  • JF
    Jenna Fellows
    Dec 21, 2025
    1.0
    Just awful...constantly messing up orders...sauce is never added even though asked for. Just go to 26. This place just isn't worth the trouble
  • HG
    HD GOAT
    Dec 20, 2025
    2.0
    They keep missing items and mixing the food orders. Not the first time or the last time
  • CR
    Cari Reed
    Dec 18, 2025
    3.0
    Almost always have to pull over and wait for food. They never seem prepared for lunch rush, even when lunch first starts.
  • ML
    Marie Lookingbill
    Dec 1, 2025
    1.0
    I ordered a breakfast delivery order before 10:30. But bc there was 10 min before breakfast was over. They just decided they weren't going to make my order. I called the store and the lady I talked to lied about how they dont make the food till the delivery driver comes in. Which is not true. Im a cook and know that they make the food and someone just picks it up. When I called the lady out on her lie she hung up on me. I tried to call the store back 2 times and they ignored my calls. Very rude and lazy

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 20 E Frederick St, Walkersville, MD?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Thursday and Sunday from 4:00 AM to midnight, and on Friday and Saturday from 4:00 AM to 1:00 AM.