Numerous reviews highlighted consistently poor service, including long wait times, unprofessional staff attitudes, and lack of attention to customers.
Food Quality
Customers frequently reported issues with food quality, including cold, dry, or improperly prepared items, leading to dissatisfaction.
Management Concerns
Several reviews pointed to ineffective management, with complaints about staff being unresponsive and a lack of proper training or oversight.
Cleanliness
Multiple customers noted unsanitary conditions, particularly in restrooms and dining areas, contributing to a negative dining experience.
Inconsistent Experience
While some customers had positive experiences with food and service, these were overshadowed by the majority of negative feedback regarding overall performance.
MS
Malik Small
Jan 4, 2026
1.0
First time at this location it was horrible, from waiting over 30 mins for drinks to come from bar when it was not packed and less then maybe 20 people in the whole establishment. Drinks finally came and my margarita was 40% full in a half glass like I’m sure in the pictures it’s advertised to the rim why was it so low like someone drunk half of it, then it was filled of ice like entirely to full. Food took even longer to come out ordered samplers and they came out missing the sauces for the whole thing on all 3. We asked they brought one small cup of sauce of each to share for 3 separate samplers like what! They all suppose to have their own what is going on here. My wife food was missing and came out after another 30 mins or so after and it wasn’t even cooked they gave her raw vegetable for the cheesesteak this was a terrible experience. So it to be slow there you would expect better service. I give it Zero Stars
JB
James Bess
Dec 30, 2025
1.0
Omg the experience was awful. My wife and I had to wait 30 minutes for our food. The food was trash. The portions totally sucked. I should have ate at home. Noone came to our table to check on us. We had to wait another 30 minutes for the check. I went here one time before and things were just as bad. I thought today that I would give them another chance. I was very wrong in my thinking. I will never go to this location ever again. For those reading this review stay away from this place. You have been warned.
CO
Carlos Orellana
Dec 30, 2025
1.0
this place needs way better customer service nobody asked if we want sit and they say u wait 15 min and in realityyour waiting 30 min just to sit a family of 4 ppl and its not even clean they need better managementand better people there dont eat here it is disgusting
JL
Joy Long
Dec 29, 2025
2.0
This whole brand is 2-star. Every location visited it's the same -- poorly prepared and made food, lack of essentials (e.g. french fries on 12/26 although Sam's Club is across the street. Thus mgr doesn't manage situations (well)), and poor service (e.g. 1 server although we scheduled a large party ahead.) SAME ISSUES AT EVERY LOCATION! THIS IS AN OBVIOUS TRAINING ISSUE.
BK
B. K.
Dec 19, 2025
1.0
I was visiting the area and saw that this location was listed as open until 12:00 AM, so I placed an online order at 11:00 PM. After submitting the order, I received a confirmation stating it would not be ready until 11:00 AM the following morning — a full 12 hours later.
I attempted to call the store multiple times to confirm or resolve the issue, but no one answered. To make matters worse, there was no way to cancel the order.
This is extremely frustrating and misleading. If the kitchen closes earlier than the posted hours, online ordering should be disabled accordingly. Customers should not be allowed to place late-night orders only to find out afterward that the food won’t be prepared until the next day, with no communication or resolution options.
This needs to be addressed, as it reflects poorly on both store management and the company as a whole.
Frequently Asked Questions About Buffalo Wild Wings
What kind of food does Buffalo Wild Wings specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Walker Mill, MD?
Buffalo Wild Wings is open daily from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Walker Mill?
It is located at 1630 Ritchie Station Court, Walker Mill, MD 20743, USA.
Can I find Buffalo Wild Wings online to check their menu or get directions?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/md/capitol-heights/1630-ritchie-station-ct/sports-bar-1538/
Is Buffalo Wild Wings in Walker Mill open for takeout?
Yes, Buffalo Wild Wings offers takeout services.
What is the contact phone number for Buffalo Wild Wings at this location?
You can reach Buffalo Wild Wings at +1 301-324-4870.
Are there any hotels nearby Buffalo Wild Wings for visitors to stay?
Yes, the Residence Inn by Marriott Upper Marlboro Joint Base Andrews is nearby, convenient for visitors planning to stay overnight.
What other dining options are close to Buffalo Wild Wings in Walker Mill?
Nearby options include Panda Express for Chinese food, Olive Garden for Italian cuisine, and McDonald's for fast food.
Can I combine a visit to Buffalo Wild Wings with some shopping nearby?
Yes, Ritchie Station Marketplace, a shopping center, is close by, making it easy to shop and dine at Buffalo Wild Wings in one trip.
Are there any fitness or health-related facilities near Buffalo Wild Wings?
Yes, Danceappeal Fitness & Choreo gym and Patient First Primary and Urgent Care - Capitol Heights medical center are nearby for health and wellness needs.