Buffalo Wild Wings

Reviews

• CD

  Curtis Dime

  1 day ago
  1.0
  HORRIBLE! food cold, hard and stale.. lack of communication and rude employees
• JN

  Jjsj Nejdj

  5 days ago
  1.0
  Just came here to see if they were hiring, everyone ignored me did not even acknowledge me. Worst place I see why they have 3 stars! Don’t come here waste of my time
• JL

  Joe Lafrite

  Nov 14, 2025
  1.0
  The "music" could be straight out of that annoying, banging, dumpy 1992 Camry with the missing bumper covers right besides you at the Red light. Just louder. Jazmine at the bar quickly develops an attitude, before you even have time to think... "WHY?". Usually a BWW is a good bet along the major travel routes when it's time to call it a day - this one is not.
• TG

  Tonya Gallop

  Nov 10, 2025
  3.0
  Everything was good EXCEPT we had a party of 5 and out food all came out at different times at least 20-30 minutes apart,that was a deal breaker for us.
• MP

  Miss Person

  Nov 7, 2025
  1.0
  Myself and guests arrived to the Capitol Heights, Maryland location on 11/6/2025. We were seated at the tables near the bar. We arrived at 9:30pm. At 10:03pm I walked over to the bar area to ask to speak with a manger. I was told by an employee that the manager was not available. The employee then asked what was my issue. I explained that my table sat for over 30 minutes and had not received service. I also stated that I watched the young lady with the head wrap on go behind the bar and make a drink for a gentleman who had walked in long after us. I walked back over to my table and let my party know what transpired between myself and the staff. The time was then 10:11pm and no one has come over to the table. I stopped one of the employees that I am familiar with from previous visits to this location. Jasmine is very kind and was very helpful with having the manager come over to the table. Rob comes over and he offers a generic apology. I did explain to him all of the occurrences that transpired during this visit. I asked him the name of the server with the head wrap that serviced the gentleman that came in after myself and my guests. Rob stated that her name was Katrina (not sure if it is spelled correctly). Rob then took the order of my table. He personally brought over the order. I did let him know that I was going to reach out to corporate about the issue. I believe there should be better training and less of an attitude from the staff. I hope that you can playback video recordings if your store has them. Rob did come over to ask if everything was okay. I then proceeded to share with him that as a consumer we are the ones that help keep the overhead goals met. Rob stated that he had to put out a lot of fires on the evening. It was definitely poor experience. I requested the information of the GM from Rob. Rob stated that he could not provide me with that information but then offered me a dessert. I will seek to find the information of the GM to share my complaint. After a nice nasty back and forth conversation between myself and Rob he then provided me with a business card of the GM. I frequent the Sterling/Dulles BWW and I have never encountered any issues whatsoever. Rob as a store manager should be retrained. It seems that Rob is fearful of the staff as I watched his interactions with the employees.

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