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McDonald's

3.6
(1197 reviews)

Business Details

3000 Crain Hwy, Waldorf, MD
20601, United States
(301) 638-9852
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3000 Crain Hwy, Waldorf, MD
20601, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM

Reviews

3.6
1,197 reviews
5 stars
455
4 stars
257
3 stars
202
2 stars
110
1 star
173
  • TN
    Tiffany Nguyen
    Mar 18, 2026
    2.0
    Never seen a McDonald’s run out of sauce in my life til now
  • IK
    Iyana Kingdom
    Feb 25, 2026
    1.0
    I’m going to report this particular McDonald’s to corporate every time they are HORRIBLE! I’m going to start recording and taking pictures of how they don’t acknowledge customers at all or door dashers. They in their phones only talking to each other and dealing with the drive thru. They all lock eyes with you and don’t ask if you need help or nothing. They only acknowledge customers coming in there getting their attention by talking in Spanish. This the ONLY McDonald’s in Waldorf that does this. I’m complaining every time until it’s better. Corporate needs to know how this particular store is running. Acknowledge customers and dashers there to grab ORDERS
  • DJ
    Danette Jones
    Feb 15, 2026
    4.0
    If you are a person who does not like people, this is the place for you. Absolutely no interaction with humans. Ate in and food was barely warm. The Shamrock Shake was delicious, but the coloring was not completely mixed in and a little bit of a turn off. Most every table had not been washed down. Personally like human interaction. Too impersonal for us. We go out to be pampered, not go from phone screen to another screen. The whole point of going out is to not have to do anything but be greeted with a smile, have someone take our orders, cook, serve, and clean up. That is the dining out experience, even for fast food. We enjoy appreciating people who make a difference for us through tipping. Again, no interaction with humans. Why ... eliminate jobs and save money. Not our vibe.
  • BG
    Brianna G
    Dec 29, 2025
    2.0
    The food isn’t the issue here; the customer service definitely is. On one occasion, the restaurant, although open, simply ignored all customers. Employees were visibly at drive-through windows, but simply not speaking to anyone in the line (even to communicate what was going on) or at the counter indoors (from one of the windows I observed someone attempting to flag down an employee who was also simply ignored). On another occasion, I ordered two meals, which were initially rung up correctly, only to have the order changed to one meal and a sandwich, which meant the rest of the meal had to be pieced together at various windows and, ultimately, inside through the individual purchase of each of the missing components, which is either an intentional grift for extra cash or means that the staff truly isn’t paying much attention at all, as the missing components were named and re-ordered multiple times. Better to go elsewhere until this location is able to figure it out!
  • S2
    Specialized 2010
    Dec 18, 2025
    2.0
    12/17/25 Did drive thru and ordered #7 which is a pair of breakfast burritos meal and it was missing my mild sauce. Also when I ordered a Large coffee with it the bill came out to over 7 dollars. When I ordered the same thing at another location today (the next day) it was only $6.88. So main thing is, it is the classic "check your order and receipt" before you leave routine 🙄.

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