Wingstop

2.9
361 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Waldorf Smallwood Dr. W. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1302 Smallwood Dr. W, Ste F11, Waldorf, MD
20603, United States

Hours

Reviews

2.9
361 reviews
5 stars
110
4 stars
51
3 stars
32
2 stars
33
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including dismissive behavior from staff and unprofessional management.

Food Quality

Many customers reported issues with food quality, including overcooked wings, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned a foul smell and unsanitary conditions within the restaurant, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced incorrect or incomplete orders, leading to frustration and dissatisfaction.

Wait Times

Customers frequently complained about long wait times for food, both for in-store orders and online pickups.
  • SS
    SandyTip
    Dec 29, 2025
    5.0
    Love these wings! Both Boneless and bone-in wings have been delicious each time ive come here. French Fry seasoning and fries themselves are also delightful. Customer service is decent. Never a long wait for food. Thank you wing stop!
  • AG
    Aaron G
    Dec 15, 2025
    1.0
    I Placed an online order. When I arrived at this location my name was on the board. I was approached by the manager as I was standing at the counter. I asked him if he would place the items in separate bags. He said ok. The total for my order was $60. I then asked the guy who brought it to the counter where's the 3rd bag. He said we put it in two bags. I replied I asked the manager to place it in separate bags by order. The guy then gave me 2 smaller bags and walked. After I separated my order. I then approached the manager who I spoke to earlier and asked why wasn't my order separated like I asked. He then began trying to explain why it wasn't bagged like I asked. I let him finish and explained that I would not be visiting that location. The issue I have is they just put the bags on the counter and walked away Very dismissive behavior
  • MN
    Monique N
    Dec 3, 2025
    1.0
    The manager and customer service is trash. Need to close this location. Unprofessional and unclean
  • PM
    Pedro Manga
    Nov 28, 2025
    5.0
    My kids are crazy about this Wingstop. Good service. 👍
  • LW
    LaWanda White
    Nov 22, 2025
    1.0
    Wow! I did not look at the reviews at this particular location. Most of the reviews are correct. My order was TRASH ! Had to put my order in my airfryer. Fries cold ..requested extra well done wings smh . Wing soggy. Called back up to complain female was no help. Best advise taste everything before you leave and have them redo it if you have the time if not I wouldn't bother ordering at this location.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.