Tropical Smoothie Cafe

Reviews

• CR

  CW RN

  Jan 30, 2026
  3.0
  From one local business owner whose shop is set to open within two months or so to another. I'm taking notes. Today 1/30/26, I talked someone into ordering from your location against there will due to a previously bad experience. Someone responded but clearly it fell on deaf ears as the exact same experience occurred. We ordered online and as i walked in, I noticed the smoothies were sitting on the counter amongst the others. I asked the employee, "is there a reason why the drinks weren't in a freezer or refrigerator?" The response was, "If I don't like it, they'll be glad to make another one." Management/Ownership cannot be satisfied with that response. I saw the watery separation of liquid already occurring before I got to the car. I think i was more disappointed in the fact that I advocated for a second chance in hopes of another outcome. To be fair, I called La Plata location and they do the exact same thing as you. I called yet another location and they refrigerate. Unsure if it's TSC policy but common sense and an overall care for customer satisfaction has to kick in. Good luck to you as i can make my own watery smoothies with my ninja at home. 😔
• KW

  Kyscha Slater Williams

  Jan 23, 2026
  5.0
  Great experience all the way around.
• JC

  Justin Case

  Nov 13, 2025
  5.0
  Food is great service is fasta and friendly. Highly recommend.
• SJ

  Stephanie Josiah

  Nov 5, 2025
  5.0
  The smoothies are excellent every single time. I also love the PB Banana Crunch 🍌
• CJ

  Char J

  Nov 5, 2025
  2.0
  As a frequent Tropical Smoothie customer, I honestly hate having to write this, but it needs to be said. The first time I ordered from this particular location, I chalked the mistakes up to a one-off issue. My usual order is a Tropical Dragon Passion with a shot of probiotic and energizer, plus a chai oatmeal bowl. I placed my order online for in-store pickup and was surprised to find it sitting out in the pickup box instead of being kept in a fridge, as I’ve seen at other locations. On top of that, the probiotic wasn’t blended into the smoothie—it was poured on top, exactly like my previous order from a few weeks ago. At this point, it’s clear this is how this location operates. I’m disappointed in the consistency and care of preparation, and unfortunately, I won’t be ordering from this location again.

Frequently Asked Questions About Tropical Smoothie Cafe