Taco Bell

Reviews

• SR

  Sista Rassbee

  4 days ago
  1.0
  I went inside and they literally threw my food at me. Some girl with braids was very disrespectful. I didn’t give her any attitude considering she made me come inside to pick up a uber order that was already paid for!
• TH

  The Legendary Helen

  Jan 20, 2026
  1.0
  I am writing to bring to your attention an issue I experienced at your Taco Bell location 91 Smallwood MD 20602 on [1/19/26 ] at approximately [2:26pm]. During my visit, I interacted with manger/leadership MS.PAM informed by employee Geraye (which was amazing by the way). The customer service MS.PAM provided whose behavior I found to be unprofessional and dismissive. ASKED FOR A SIDE OF SOUR CREAM was greeted with rude/nasty tone, lack of courtesy, regarding order being placed incorrect. This interaction made what should have been a simple visit unpleasant. Might I add the wait in the drive through line was 15 minutes. I understand that the food service environment can be fast-paced and stressful; however, basic courtesy and professionalism should still be maintained when interacting with customers and MS.PAM who is supposed to be in leadership position with Taco Bell. Unfortunately, this was not the case during my visit. I wanted to make you aware of this situation so it can be addressed appropriately. I appreciate your time and attention and hope future visits will reflect the level of service customers expect from Taco Bell
• MS

  Martin Strong

  Jan 14, 2026
  3.0
  Nothing wrong it's just Taco Bell
• AK

  Ashley K

  Dec 24, 2025
  1.0
  I place a mobile order for the counter it said my order would be ready a 6:23. So I walk to the doors and they were locked there was a girl inside getting food and talking with the employees. she was inside telling people outside what to do then, she came outside cussing at people just because they were asking questions. The employees were not trying to talk to anyone they ignored everyone that came to the door.
• BF

  Bradley Fenton

  Dec 20, 2025
  1.0
  Tried to place an order at the counter and they refused. Said you have to use the kiosk to place an order. I said can you at least wipe them down they are dirty and disgusting. The person behind the counter got a rag out of a bucket. I had seen enough at that point so I left.