Papa Johns Pizza

3.4
177 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Waldorf, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Waldorf pizza for any occasion. Call us for pizza delivery in Waldorf or stop by 11911 Business Park Drive for carryout to order the best pizza in Waldorf, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11911 Business Park Drive, Waldorf, MD
20601, United States

Hours

Reviews

3.4
177 reviews
5 stars
70
4 stars
33
3 stars
17
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional management.

Delivery Issues

Many customers experienced delays and incorrect deliveries, with some orders marked as delivered when they were not.

Food Quality

Mixed feedback on food quality; while some praised the pizza, others reported issues with toppings and freshness.

Cleanliness

Several reviews mentioned unsanitary conditions and poor hygiene practices among staff.

Staff Attitude

Multiple customers noted unhelpful and dismissive attitudes from staff, particularly from management.
  • PW
    Pepe Welchez
    Oct 14, 2025
    5.0
    Very good.
  • JF
    Jay Fen
    Sep 15, 2025
    4.0
    Slightly disappointed in the last pizza that I got... not typical of papa johns, good price but I don't want to sacrifice my pizza for price
  • EC
    Evan Clymer
    Aug 8, 2025
    4.0
    Edit: Owner reached out to me and apologized. Said she would refund me and comp me a future order, and they did. Ordered delivery at 430. Said it was out for delivery at 5. Then at 530 it said it was delivered. Obviously, it wasn't. I called the store, the manager called the driver and said they'd be there in 10 minutes. Another 30 minutes go by, I call again, wait on hold for 10 minutes. Manager informs me that now the driver was in a minor accident. They offered to remake and deliver, which would be another hour. I don't quite buy the whole story -- the driver clearly scanned the order as delivered when it wasn't, if they were in an accident, it would've happened then. Instead, the manager tells me nothing about an accident the first call and then tells me this after the second call. I'm not sure why they did this, but I basically waited almost two hours for no reason. Extremely unprofessional. I wouldn't order from this store, since it seems like they employ people who couldn't care less (and I get it, it's not a great job, but make an effort at least).
  • LW
    LaTeisha White
    Jun 16, 2025
    2.0
    The staff were cool but I ordered a pizza with extra sausage. Didn’t seem like there was extra sausage, there was cheese missing on some slices, and you could hardly taste the pizza sauce. Super disappointed! And then when you ask they can’t fix it. Not sure how I feel about this location anymore.
  • CW
    Cookie Whip
    Jun 13, 2025
    5.0
    I mean it’s carry out food not a five star restaurant i think for that fact it’s exceptional, no complaints. Well done !

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Waldorf, MD?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Can I place a takeout order at Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 10:00 AM to 10:30 PM Monday through Thursday and Sunday; on Friday and Saturday, it extends until 11:30 PM.