Panera Bread

Reviews

• AA

  A

  Feb 14, 2026
  1.0
  Ordered 3 toasted bagels online at 9:49 AM. Apparently I ordered a 3-course gourmet meal instead. No line. No crowd. Just three bagels… not ready. I thought online ordering was supposed to save time?
• CT

  Clayton Thomas

  Feb 2, 2026
  2.0
  I came in later in the evening bout 45 minutes before closing . customer service was good , food came out quick but was definitely rushed and thrown together and being that my order was to go I didnt notice till I got home and store was closed so I couldn’t go back . quality didn’t seem to matter to the person who made my food .
• SD

  S. Darden

  Jan 23, 2026
  3.0
  • The Panera within the hospital • This visit provided a surprising "Ick" based on how the food order came out after what seemed to be a long enough weight to receive. It was supposed to be a grilled cheese sandwich, with some meats added. But if you view the photo it's plain to see the sandwich was not actually grilled - let alone toasted. It was not pleasantly gooey. I had to wait until arriving home to re-prepare this to make it palatable.
• JF

  Jay Fletch

  Jan 22, 2026
  5.0
  Fast service, great time to have lunch
• CH

  Cameron Henderson

  Dec 21, 2025
  1.0
  Was in drive thru , was trying order didn't hear anything from the mic , no one 3 min , no " hold on ", nothing , so after like 3min I said hello , still nothing , when I finally heard the young girl ( who was very soft spoken ) I placed the order and waiting for acknowledgement or anything so , after about another min I said " hello" again still nothing , so I pull up to window and I still get no greeting of any kind , just get a dead passive aggressive stare.( could have just moved on , who cares we couldn't hear each other , instead chooses to escalate it into a negative encounter for what? ) I mean I am type of person ( about to be 2026) I know how world is , dont expect great service even though parana is usually great , but What I dont expect is disrespect for no reason especially on my part I did nothing rude to start, so seeing her employee being rude the manager stepped in and apologized saying she was sick ( decent excuse for sloppy work , not a nasty attitude and if you going have nasty attitude stay home ) , 3 things, 1) she must of been aware of her attitude , 2) She didn't act that way when she applied , 3) no one forcing her to work here and their are people in worse jobs in worse countries , ( this generation lol ) , The thing that had me confused is the manager said they are not allowed to give her name when the girl had a name tag on and the girl would not come back to window for me to get it which was a wise chess move on her part lol because she knew I wanted to see her tag, but it was around 548pm Sunday young light skin girl working if any upper management cares. Very bad attitude. BTW manager very polite but again I am a realist I dont expect my butt kissed just not unprovoked disrespect. ( the last thing I thought was of note when texting this review another car pulled up to me shaking their head and just to summarize the conversation they said had experienced a similar issue just then . Lol she needs to go home fix her sickness and attitude)

Frequently Asked Questions About Panera Bread