CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Waldorf is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor customer service, including rude staff, unacknowledged orders, and lack of communication.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about portion sizes and ingredient quality.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and bathrooms.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient, leading to long wait times.
LA
Lulu Alleyne
Jan 2, 2026
5.0
All winter long I visit Panera for their soup.
CH
Cameron Henderson
Dec 21, 2025
1.0
Was in drive thru , was trying order didn't hear anything from the mic , no one 3 min , no " hold on ", nothing , so after like 3min I said hello , still nothing , when I finally heard the young girl ( who was very soft spoken ) I placed the order and waiting for acknowledgement or anything so , after about another min I said " hello" again still nothing , so I pull up to window and I still get no greeting of any kind , just get a dead passive aggressive stare.( could have just moved on , who cares we couldn't hear each other , instead chooses to escalate it into a negative encounter for what? ) I mean I am type of person ( about to be 2026) I know how world is , dont expect great service even though parana is usually great , but What I dont expect is disrespect for no reason especially on my part I did nothing rude to start, so seeing her employee being rude the manager stepped in and apologized saying she was sick ( decent excuse for sloppy work , not a nasty attitude and if you going have nasty attitude stay home ) , 3 things, 1) she must of been aware of her attitude , 2) She didn't act that way when she applied , 3) no one forcing her to work here and their are people in worse jobs in worse countries , ( this generation lol ) , The thing that had me confused is the manager said they are not allowed to give her name when the girl had a name tag on and the girl would not come back to window for me to get it which was a wise chess move on her part lol because she knew I wanted to see her tag, but it was around 548pm Sunday young light skin girl working if any upper management cares. Very bad attitude. BTW manager very polite but again I am a realist I dont expect my butt kissed just not unprovoked disrespect. ( the last thing I thought was of note when texting this review another car pulled up to me shaking their head and just to summarize the conversation they said had experienced a similar issue just then . Lol she needs to go home fix her sickness and attitude)
TJ
Tim J
Dec 20, 2025
5.0
The sandwich would have been very good, the [too] salty bacon took a lot away from the meal
TC
Terri Cooks
Dec 16, 2025
1.0
I ordered 1 broccoli cheese soup. 1 Mac n cheese, and 2 chicken noodle. Not feeling well and it sucks that I got home with 3 broccoli cheese soups. Check your order because they don't care what they give u!!!!!!
EB
Everett Buchanan
Dec 7, 2025
1.0
There uniforms are nasty,Nothing on the supervisors head as she has different color hair,and very rude ! Very Unprofessional and customer service sucks...there rewards system wasn't working ,which was a Lie ! So I did not get my rewards discount and she blamed it on corporate, which was a Lie ! This you lady was very Rude and should not be working as a Supervisor, but as a cleaning person...her social skills and her mouth is out of order ,I do not appreciate this kind of rudeness from any place ,and certainly not Panera ! Corporate said that I should reach out to you all first...thank you for Us being able to eat esle where for 2026 !
No, Panera Bread Waldorf does not accept reservations.
What are the operating hours for Panera Bread Waldorf?
Panera Bread Waldorf is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Panera Bread Waldorf offer delivery services?
Yes, Panera Bread Waldorf offers delivery daily during their operating hours.
Can I order online from Panera Bread Waldorf?
Yes, you can order online for delivery, pickup, or drive-thru through their website or the Panera Bread app.
What types of meals does Panera Bread Waldorf serve?
They serve breakfast, lunch, brunch, and dinner meals including soups, salads, sandwiches, and specialty breads.
What payment methods are accepted at Panera Bread Waldorf?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Waldorf have a drive-thru?
Yes, this location includes a drive-thru service for convenient ordering.
What nearby dining options are available if I visit Panera Bread Waldorf?
Nearby you can find Red Robin Gourmet Burgers and Brews, Zaxbys, Silver Diner, Wings To Go BBQ, Quickway Japanese Hibachi, Café Rio Mexican Grill, Quiznos, and Mission BBQ for a variety of dining experiences.
What nearby convenience or retail options could I visit around Panera Bread Waldorf?
You can find convenience stores and retail such as 7-Eleven, CVS Pharmacy, Redbox rental kiosks, America’s Best Contacts & Eyeglasses, GameStop, and Portrait Innovations photography store nearby.
Are there any nearby medical or health services close to Panera Bread Waldorf?
Yes, nearby health services include Metropolitan Vascular Institute, MedStar Health urgent and specialty care, Fresenius Kidney Care Waldorf West, and Andrew Y. Lee, MD.