Outback Steakhouse

3.9
1835 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Waldorf off Crain Highway between Holly Lane and Leonardtown Road across the street from Staples.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
3020 Crain Highway, Waldorf, MD
20601, United States

Hours

Reviews

3.9
1,835 reviews
5 stars
878
4 stars
417
3 stars
216
2 stars
117
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised attentive staff while others reported slow or rude service.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others complained about blandness, overcooking, and missing items.

Atmosphere

The restaurant atmosphere received positive remarks for being pleasant, but some reviews mentioned issues like cleanliness and noise.

Management Response

Management received criticism for handling customer complaints poorly, with some customers feeling their concerns were not taken seriously.

Curbside Experience

Curbside pickup experiences were often negative, with reports of long waits, unclear instructions, and food quality issues.
  • SC
    Stephanie Christian
    1 day ago
    1.0
    My grandson's friend ordered a filet mignon medium well and they bought it out 4 different times and none were correct. They bought out two well done, one blue rare, and one rare. The manager said to them that she doesn't know where they could go to get a steak medium well. She didn't want to comp her but finally relented. She was rude as if it was not their responsibility to cook the food as ordered by the customer. Also, they waited over an hour and a half for their food. Don't patronize this restaurant unless you want terrible service.
  • DS
    Damen “BIGGIE” Smalls
    3 days ago
    5.0
    Ordered online for curbside pick up and when I arrived food was ready and everything was correct with my order. Sending a text to let me know my order was almost ready was a good to know.
  • PA
    Pacific Adventures
    Nov 11, 2025
    2.0
    Outback was a BUST this go around.. especially on Veterans Day! The wait was long even with being on the waitlist online, and was told it would still be about a 45 minute wait once we checked in at the selected time. Once we sat down and got our order in it took maybe 20 minutes for the 6oz and fries to come out.. even after us receiving food the server didn’t notice we were missing silverware.. asked for ketchup and A1, yet the steak house is out of… you guessed it A1 Steak Sauce! And that 6oz needed it. The music was loud at times and you could barely hear at the table because everyone at the bar was laughing and talking over the music!! You have a Veterans Day event with older patrons and loud music, that doesn’t make too much sense
  • CC
    Chevyboy
    Nov 10, 2025
    5.0
    Veterans day meal... The steak was super good and the the broccoli was cooked perfect. I'm not sure what kind of bread this was but it was soft and delicious. And the cheesecake was delish😋
  • EP
    eduardo portillo
    Oct 25, 2025
    1.0
    TERRIBLE CUSTOMER SERVICE!!! They have no signs to where you’re supposed to pick up your food, servers just look at you without any acknowledgement. When I stepped into where I thought the pick up counter was, this Lady, who seemed to be the “manager” shooed me away like I’m some kind of animal. If you don’t like your job in costumer service find another job. Avoid this place at all cost. If managers act that way I can’t imagine what goes on in the kitchen.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.