McDonald's

3.7
960 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2065 Crain Highway, Waldorf, MD
20601, United States

Hours

Reviews

3.7
960 reviews
5 stars
375
4 stars
212
3 stars
170
2 stars
72
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality of their meals.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and floors being a common complaint.

Inconsistent Experience

The overall experience varied greatly, with some customers praising the food and service while others had negative experiences.

Management Concerns

Feedback indicated issues with management and staff training, leading to a lack of customer service and order accuracy.
  • BB
    B
    4 days ago
    4.0
    Nothing bad to say about this McDonald’s. I frequent here often however I will say they need to update their hours online because they are not 24 hours.
  • GC
    Greg Chapman
    5 days ago
    5.0
    I love the app
  • LC
    LeiLani Cooper
    Aug 30, 2025
    1.0
    I don't normally go inside this restaurant. I go through the drive through but the times I have gone inside the atmosphere left much to be desired. The service at the drive through is rushed and communication issues abound. They're either rushing your order or I can't hear clearly.
  • RR
    Rob
    Aug 7, 2025
    1.0
    This may be the closest McDonald's to my house by far but I will NEVER go to it again. I ordered dine in and ask them with my handicap if they would please bring me my food to my table. After 15 minutes I had to get up and go up to the counter to find out what was going on because like six people had been waiting on and gotten their food after me. They finally brought me my Big Mac meal and let me tell you it was very underwhelming. The burger was cold and it was haphazardly put together so that when I picked it up it fell apart. The only redeeming part of it was as I got hot french fries. As for the condition of the restaurant over 3/4 of the tables needed to be cleaned and the floor was filthy with grass trash and food all over it like it hadn't been cleaned in a couple of days. Do not I repeat do not go to this McDonald's because it's nasty inside
  • SB
    Sj BuildsYT
    Aug 3, 2025
    1.0
    This is the worst mcdonalds in maryland its actually sad. They dont listen to anything u say. I can tell them u want no lettuce and they will still put lettuce. U can tell them add extra sweet add sour sauce on the order and tell them put it in a bag and they will not add it to your bag then get mad when u ask them at the window for the sauce. These people have people waiting in lines for 10 plus minutes every damn day this place is some shit!!

Frequently Asked Questions About McDonald's

What are McDonald's opening hours at 2065 Crain Highway, Waldorf, MD?

McDonald's at 2065 Crain Highway, Waldorf, MD is open daily from 5:00 AM to 11:00 PM, with extended drive-thru hours varying throughout the week.

Can I order McDonald's for delivery in Waldorf, MD?

Yes, McDonald's offers delivery services daily from 6:00 AM to 11:00 PM at the Waldorf location. You can order via their delivery website or app.